New York Licensed Clinical Success Manager

A company is looking for a Clinical Success Manager to support healthcare organizations in adopting and maximizing the return on investment for their technology solutions.

Key Responsibilities

Participate in customer onboarding and ensure a smooth transition to the technology solution

Monitor adoption metrics and engage with customers to drive utilization and value

Build relationships with stakeholders and communicate ROI metrics to demonstrate the solution's impact

Required Qualifications

Prior experience as a clinician (RN, OT, PT, or related licensed healthcare professional) required

Bachelor's degree in Nursing, Healthcare Management, or a related field preferred

Minimum of 5 years of experience in customer success management, nursing quality, or healthcare

Strong understanding of patient monitoring solutions and their implementation

Proven track record of driving adoption and engagement for customers