Ground Support Agent (Seasonal)

Ground Support Agent (Seasonal)

Location : West Palm Beach, FL, US Flexible Work Arrangement : Onsite Job Category : Fixed Base Operations (FBO) Career Level : Graduate / Entry Level

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary The Ground Support Agent is dedicated to support the FBO's 5-star customer service provided to our customers, visitors and business acquaintances. Aviation operates on a dynamic schedulethings can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.

We formally operate 24 hours daily, 7 days weekly. Shift will be the initial assignment with the potential for changes over time as our business needs and opportunities evolve. Work hours will vary between 20-40 hours per week based on operational needs. The posted hourly ranges will default to that of your regional location and will not include any premiums. The baseline pay will be as follows : $19.00 per hour.

Minimum Requirements

• High school diploma or GED, or one to three months related experience and / or training; or equivalent combination of education and experience
• Valid state driver license and a clean driving record
• Basic English language skills (e.g. B1 proficiency level or equivalent)
• Ability to obtain an airport ID Badge within 30 days of employment
• Available to work a flexible schedule, including nights, weekends and holidays

Main Responsibilities

Desired Characteristics

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use their hands and fingers to handle, feel, or reach. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 50 pounds above their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive / depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.

Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.