Responsive recruiter
Benefits :
- Bonus based on performance
- Company parties
- Flexible schedule
- Free food & snacks
- Free uniforms
- Paid time off
- Profit sharing
- Signing bonus
- Training & development
- Employee discounts
Benefit / Perks
Competitive CompensationFlexible SchedulingHard work collaboration humanity fun and laughterCareer path developmentCompany Overview
Since 1993 PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America Central America South America and Africa.
At PostNet our people enable us to achieve our purpose. Also through diversity and inclusion efforts we ensure our global workplaces are dynamic supportive of all our team members and representative of our customers and communities.
Under the supervision of the Center Owner or Manager the Senior Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system copiers / printers rental computers and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.
WHAT YOU BRING TO THE TABLE :
Previous customer service or sales experience in a retail environmentExceptional customer service skillsAbility to translate customer requirements into final products or servicesAssist in handling customer complaints and problems in a professional mannerMultitasking must have the ability to simultaneously process multiple tasksEffective verbal and written communication skillsStrong attention to detailOutstanding time management and organizational skillsA high school diploma or equivalent requiredValid drivers license requiredhardware and softwareAbility to work flexible hoursSome supervisory skills preferredBackground ClearingWHAT WE EXPECT OF YOU :
Assists customers with shipping and packaging services printing estimates / orders and other services offered by franchise ownerAssists customers with their product and service need in person through email and by phoneProcesses customer sales through the point-of-sale systemUp-sells cross-sells and actively participates in marketing and promotional initiativesOpens and closes the center cash register and other center systemsAssists management in maintaining ordering and stocking inventoryMaintains the center consistent with established standardsInteracts with UPS FedEx DHL and USPS couriers other vendors and all store staffSorts and deposits mail in private mailboxesCaptures complete tasks and organizes Virtual MailWHAT YOU CAN EXPECT OF US :
Hard work collaboration humanity fun and laughterCareer path developmentPHYSICAL AND SAFETY REQUIREMENTS :
Must be able to stand behind a sales counter for extended periods of timeMust be able to lift at least 50 poundsMust be able to communicate clearly with customers by email by phone and in-personMay be required to operate a motor vehicleMust perform all duties in a safe and efficient mannerMust be able to pass background and drug screen.Compensation : $10.00 - $12.00 per hour
At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.
We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!
We invite EVERYONE to apply!
PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.Key Skills
Archival Standards,Typing,Data Entry,Customer Service,Computer Skills,Microsoft Outlook,Windows,Office Experience,10 Key Calculator,OSHA,Microsoft Excel,Filing
Employment Type : Part-Time
Experience : years
Vacancy : 1
Hourly Salary Salary : 10 - 12