Apartment Concierge

Job Position : Concierge

Location : Kansas City, MO 64134

Pay Rate : $16 - $18 / hr

Shift :

Description : Join Our Team as a Concierge Associate for Apartment Communities!

InterSolutions is looking for friendly, service-oriented Concierge associates to provide exceptional customer service to apartment residents. If you thrive in a fast-paced, customer-focused environment, this could be the perfect opportunity for you!

Why Join InterSolutions?

We make it easy to start or advance your career in property management with :

• Paid industry training
• Fair Housing certification
• Career coaching and professional development

Primary Responsibilities Include :

Create a friendly and welcoming environment for residents and guests

Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors

Provide first-line support for resident requests, concerns, and service inquiries

Follow up on completed service requests to ensure resident satisfaction

Respond to emergency situations by following proper protocols and contacting the appropriate services

Monitor and maintain common areas, ensuring cleanliness and organization

If you re organized, professional, and love working with people, apply today and start your career with InterSolutions!

Requirements :

Previous customer service experience

Strong phone etiquette and excellent communication, organization, and management skills

Highly detail-oriented and responsible

Excellent follow-up and follow-through skills

Self-motivated with the ability to work independently with minimal supervision

Skilled in handling difficult situations and enforcing guidelines diplomatically

Proficiency in Microsoft Word, Outlook, Excel, and data entry

Ability to stand for 70% of the time and lift packages up to 20 lbs.

Ability to work weekends as required