Retail Lead Generation Leader

Job Title : Retail Lead Generation Leader (Appointment / Lead Generator)

Location : Flexible / Hybrid (Preference for Eastern or Central Time Zones)

Travel : Up to 50% travel to TurnPoint brand locations nationwide

Compensation : Competitive Base + Bonus + Full Benefits

About TurnPoint Services

TurnPoint Services is a leading national provider of residential and commercial HVAC, plumbing, and electrical services. With over 60+ locally managed brands across the U.S., we combine the strength of a $2B+ platform with the agility and customer focus of entrepreneurial leadership. Our model empowers local brands to thrive—supported by best-in-class shared services, performance tools, and strategic guidance from our Center of Excellence.

Position Summary

We are seeking a results-driven Retail Lead Generation Leader (Appointment / Lead Generator) to build and lead a center-led model for in-store lead generation success across our national footprint. This role will serve as the architect and operational leader of a unified strategy for recruiting, training, performance management, and accountability for AG / LG teams operating within retail environments (e.g., Home Depot, Lowe’s, Sam’s Club, Costco, etc.).

The ideal candidate is an expert in retail lead generation—especially in-home services—and can scale a proven model across diverse markets and brand cultures. Home Depot experience is strongly preferred.

Key Responsibilities

Strategy & Model Design

• Design and implement a center-led AG / LG operating model that aligns with TurnPoint’s culture, brand autonomy, and national growth goals.
• Develop standard operating procedures (SOPs), KPIs, compensation plans, and governance to support consistent, scalable execution.
• Partner with the Marketing and Sales Enablement teams to drive campaign integration and local activation.

Recruiting & Onboarding

Performance & Accountability

Training & Culture

Collaboration & Brand Support

Qualifications

Why Join TurnPoint?