Library Clerk (On Call) Job at Blue Earth County, MN in Mankato

Salary : $22.51 - $31.54 Hourly

Location : Mankato, MN

Job Type : On-Call

Job Number : 2025-00077

Department : Library

Opening Date : 10 / 09 / 2025

Closing Date : 10 / 23 / 2025 11 : 59 PM Central

DESCRIPTION

Under direct supervision of the Assistant Library Services Director - Circulation, this position supports the mission of the library by providing access to resources, services, activities, and information of local interest that encourage life-long learning in our community. The Library Clerk is responsible for assisting in the facilitation of daily library tasks and operations. Responsibilities include providing excellent customer service, providing assistance and guidance to library patrons, assisting patrons to utilize library services, and maintaining library resources. This position is also responsible for safety and security of the facility.

DUTIES / RESPONSIBILITIES

ESSENTIAL FUNCTIONS :

• Provides excellent customer service. Greets, answers, and refers questions of the public and customers in a courteous, welcoming, and professional manner. Conducts customer service in person, by phone and through e-mail. Provides administrative support as needed.
• Provides assistance and guidance to library patrons. Provides instruction to and assists patrons in properly using library equipment, materials, and resources. Assists patrons by answering questions using library resources, suggesting reading materials, or locating materials in the library or through inter-library loan.
• Assists library patrons in utilizing library services. Checks library materials in and out, renews materials, reserves materials and processes fines for patrons. Processes new library cards and renews expired cards. Notifies patrons of the availability of reserved materials. Processes reservations of library services and inter-library loan requests. Processes the incoming and outgoing courier items.
• Maintains library resources. Records, inspects, and checks in returned materials. Works with the Assistant Director to assess appropriate damage fees to patron accounts. Performs minor repairs to books and magazines. Checks in new issues of periodicals and newspapers. Prepares new materials for shelving, including barcoding, typing labels and plastic covers. Sorts and shelves returned materials and maintains library shelves in neat clean order. Assists in the ongoing maintenance of collection, weeding and discarding materials from the catalog.
• Open / close the library by deactivating / activating the alarm. Turning equipment on / off, tidying up workspace as needed, and ensuring the facility is safe and secure.
• Performs miscellaneous duties. These duties may include but are not limited to answering phones, making arrangements for use of library facilities, assisting patrons with the copy machine, etc. Assists in maintaining library facilities by cleaning and organizing the library spaces to ensure a welcoming and safe environment for community members.
• Promotes a diverse, culturally competent, and respectful workplace.
• Engages positively with both internal and external customers. Communicates and interacts effectively and respectfully with colleagues, supervisors, representatives from other organizations, and the public.
• Performs the physical and mental demands of the position.
• Attends work during regularly scheduled hours.

ADDITIONAL FUNCTIONS :

QUALIFICATIONS

MINIMUM QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

CONDITIONS OF EMPLOYMENT :

HOURS OF WORK

Variable hours, not to exceed 10 hours per week. Evening and weekend hours will be required. Hours of work are structured to meet service demands and the needs of the public served.

NA

01

The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?

02

Which of the following best describes your level of education?

03

Please select the qualifications that apply to you.

04

If applicable, please describe your qualifications selected above.

05

Please list the languages other, than English, that you are able to understand and speak. Please select all that apply.

06

Which of the following best describes your years of employment experience performing customer service duties such as but not limited to greeting the public, handling phone calls, answering questions, and troubleshooting customer problems?

07

Which of the following best describes your years of employment experience in a professional library setting?

08

Select the type of library duties you have had responsibilities for performing. Please select all that apply.

09

If you have worked in the Circulation department of a library, what duties have you performed? Please select all that apply.

10

Which best describes your years working with a diverse population?

11

Which of the following best describes how frequently you interact face to face with customers in your current role or a previous position?

12

Which best describes your years working with individuals experiencing homelessness, individuals with mental illness and / or addiction.

13

Please indicate the following software / systems that you are PROFICIENT in using. Please select all that apply.

14

Please describe how your background and experience align with the duties and responsibilities of this position.

15

OTHER QUALIFICIATIONS : Describe any other special training you've completed or skills and experience you currently possess that you feel would make you the best-qualified person for this position.

16

CONDITIONS OF EMPLOYMENT : If selected as a finalist, are you willing to undergo a background investigation which may include, but not limited to : verification of employment and education records, identification verification, driver's license record and a criminal history?

17

Questions 17 through 19 indicate your willingness to accept the working conditions for this position. If you answer "NO" to any of these questions, you may want to reconsider applying for this position. The Blue Earth County Library is typically staffed six (6) days a week. This position will vary in hours, days of the week, and number of hours offered on a monthly basis. If hired as a Library Clerk, are you available to work morning shifts?

18

If hired as a Library Clerk, are you available to work evening shifts?

19

If hired as a Library Clerk, are you available to work on Saturday's?

Required Question