Customer Success Representative

Job Description

Shift is for Monday-Friday 9 : 00am to 5 : 30pm ET, must be flexible- may be needed for weekends and holidays.

Welcome to AMN Healthcare - Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don't just offer jobs - we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard :

• Named to Becker's Top 150 Places to Work in Healthcare - three years running.
• Consistently ranked among SIA's Largest Staffing Firms in America.
• Honored with Modern Healthcare's Innovators Award for driving change through innovation.
• Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006.

Job Summary

The Customer Success Representative / Technical Support , provides assistance and support on AMN's products and services. This position offers solutions to complex issues, troubleshooting, and assists with requirements gathering and client implementation. This role will also help increase user adoption and creates 'Raving Fans' among the health professionals who rely on the system to manage their labor resources.

Job Responsibilities

Key Skills

Qualifications

Education & Years of Experience

Additional Experience

Work Environment / Physical Requirements

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Pay Rate

$17.25 - $20.50 Hourly

Final pay rate is dependent on experience, training, education, and location.