Clinical Operations Specialist

Job Details

Experienced

RO Newtown Yardley - Newtown PA

RO Northeast - Philadelphia PA

Full Time

Occasional Inter-Office Travel

Day Shift

Description

Job Summary :

The Clinical Operations Specialist provides a blend of clinical and operations support to the office. Clinically the COS will function as a Medical Assistant Non-Surgical Clinical Assistant or any other applicable clinical role as this capacity they will ensure the smooth flow of patients during office hours and support a variety of clinical and administrative functions. Operationally the COS will serve as a Front Desk Receptionist or Front Desk Therapy Receptionist. The team member is responsible for greeting checking in verifying insurance obtaining insurance referrals and any other applicable administrative tasks as this role the COS serves as a liaison between the patient and the medical staff in the office. The COS is an Operational role designed to meet the operational needs of the office - regular travel and schedule flexibility are inherent in this position.

Schedule : Mon - Fri : 7 : 15am - 5pm

Total Hours per Week : 40

Locations :

• Newtown (4 days / wk)
• Northeast Philadelphia (1 day / wk)

Pay : $17.00 / hr - $24.00 / hr

Key Accountabilities :

Excellence in patient satisfaction compliance with schedule prepping responsiveness to voicemails emails and clinical messages timeliness with pre-certifications and authorizations compliance with all clinical policies and procedures and adherence to documentation standards. Accurate collection of copays and capturing of referrals efficient documentation of demographic and insurance information obtaining referrals excellence in time management and independent problem solving ability. As this is a support role designed to fill operational needs utmost reliability and punctuality are vital.

Essential Duties :

Qualifications :

Our Commitment to Employees :

Come work at Rothman Orthopaedics! Our employees are our single greatest asset as such we strive to provide a professional nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay comprehensive health and dental benefits tuition reimbursement paid time off and retirement savings plans.

Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds perspectives and experiences.

COVID-19 Policy :

As a condition of employment at Rothman Orthopaedics it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.

Required Experience :

Senior IC

Key Skills

Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law

Employment Type : Full-Time

Experience : years

Vacancy : 1