Program Management Senior Lead Senior Vice President Hybrid

Program Management Senior Lead Senior Vice President Hybrid

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Citi Markets provide world-class solutions that are as diverse as the needs of the corporates, institutions, governments, and individual investors we serve in 160 countries and territories. The breadth, depth, and strength of our underwriting, sales and trading, and distribution capabilities span asset classes and currencies, sectors and industries, covering a vast array of products.

Citi Market Operations is currently at a pivotal point in its evolution and journey, embarking on a significant, multi-year transformation covering all aspects of designing and delivering a future state target operating model : risk and controls, regulatory compliance, process re-engineering, automation, people and culture, data transformation, technology investment, and client service. This is a large and complex undertaking.

The Markets Operations Transformation team has been formed to support stakeholders both within Operations and across the bank, to design and deliver this multi-year transformation roadmap. Our transformation is underpinned by strategy, investment, change execution, and a market-leading operations change delivery team focusing on program and project management, business analysis, process re-engineering, low code application development, and PMO.

What You'll Do

The team is currently recruiting for a Program Manager to lead the DTCC Equities Clearing and Settlement Transformation initiatives across Market Operations mainly focused around Securities Settlements.

The role will include taking a lead on key areas process improvement, root cause analysis, shaping investment business cases, and working across our partner groups to create and execute on delivery.

Responsibilities

• Responsible for the successful delivery of the program and its alignment to our business goals
• Execute established project management disciplines including the development of program governance and effective stakeholder management to drive planning and execution
• Identify, prioritize, and proactively manage dependencies, risks, exceptions, and issues
• Review strategic opportunities for innovative solutions to help re-engineer processes, build scale, and mitigate risk
• Drive business solutions aligned to the strategy and generate business requirements ensuring they are clearly documented, strategic, and well understood by all stakeholders
• Work with sponsors to ensure that there are trackable, tangible benefits and associated KPIs
• Work collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account
• Manage testing work streams, drive User Acceptance Testing collaborating with internal and external teams where required
• Responsible for launch readiness, rollout plans, and post-implementation management
• Develop and deliver presentations to Markets Operations and business management covering project / program status and plans
• Contribute to the design and delivery of Operations training plans and materials, present training to small and large groups as required
• Provide subject matter expertise for internal queries relating to appropriate projects
• Lead, supervise, coach, and develop more junior Markets Operations Program Execution team members

Knowledge and Experience

Skills and Competencies

Education