Department Manager - Commercial Insurance

Department Manager, Commercial Lines

A respected insurance brokerage with over 100 years in central NJ is seeking a seasoned commercial insurance leader to head its high-performing commercial lines team. This is a strategic leadership role focused on operational excellence, team development, and client service delivery across a diverse portfolio of commercial accounts.

With foundational values based in empowering growth through education, expertise, and a relentless pursuit of learning, this organization provides an ideal environment to hone your leadership acumen and define the next chapter of your career.

The ideal candidate will bring a blend of technical expertise, people leadership, and a passion for driving growth through collaboration and process improvement. This position offers a hybrid schedule after 90 days and reports directly to the COO.

Key Responsibilities :

• Manage and mentor a team of Account Managers and service staff
• Oversee hiring, training, performance reviews, and career development
• Foster a collaborative, sales-oriented culture focused on retention and growth
• Ensure department meets or exceeds service, sales, and retention goals
• Conduct renewal meetings, monitor progress, and lead departmental updates
• Optimize workflows and conduct quality audits to ensure compliance and efficiency
• Act as a technical advisor and liaison between clients, carriers, and internal teams
• Support client retention and new business efforts through strategic presentations
• Promote cross-sell and account rounding opportunities
• Collaborate with executive leadership to align departmental goals with broader growth initiatives
• Participate in strategy sessions and contribute to new program development
• Maintain advanced knowledge of market trends, coverage solutions, and risk management strategies

Qualifications :

Benefits :

This is a rare opportunity for a distinguished insurance professional to lead within a growth-focused organization that values innovation, integrity, and excellence. Interested candidates should be prepared to demonstrate a track record of leadership, strategic thinking, and operational success.