Director, Network Procurement Operations

Director, Network Procurement Operations

Job Summary : The Network Director of Procurement Operations and Data Integrity Systems (POSDI) oversees the full procurement lifecycle across WMCHealth, ensuring smooth requisitioning and purchasing of goods and services. This role manages vendor and finance collaboration to minimize disruptions such as match exceptions and open POs. The Director leads the development and maintenance of procurement technologies, ERP systems, and data integrity initiatives. The Director collaborates with departments like AP, RC, IT, and ISD to implement and enhance procurement systems and ensure compliance. Additionally, the Director supervises a team responsible for resolving escalations, managing supplier and item data, and performing analytics to drive cost savings and strategic improvements.

Responsibilities :

• Adhere to and support the overall Mission, Vision, and Strategies of WMCHealth
• Accountable for accurate and efficient purchase order workflow from approved order requisition to receipt and timely resolution of delays and / or unexpected logistical challenges
• Responsible to design, monitor and ensure sourcing and procurement system, item master, procedures and activities.
• Oversee daily operational support and issue resolution across procurement systems, including item and supplier data integrity, invoice matching, price discrepancies, and case reviews to ensure seamless supply chain performance.
• Manage cross-functional communication and system maintenance activities, including contract and item builds, GHX and VLF processes, and coordination with clinical and administrative stakeholders to support procurement lifecycle efficiency.
• Maintain oversight of the complete procurement lifecycle, including requisitioning. Purchase order creation and management, and customer notification as required.
• Monitors procurement activities ensuring system policy and contract compliance, and system financial integrity; checks requisitions and purchase orders prepared by division staff for clarification.
• Has oversight of communication with customers on status of purchase orders.
• Leads the procurement operations data integrity team, ensuring the integrity of systems and applications used to support Procurement and Accounts Payable functions and other applicable departments.
• Leads development of Procurement systems and applications and identifies opportunities to standardize data and processes using technology.
• Provides cross functional expertise and acts as liaison between procurement users, end users and IT / Tech support teams and serves as an application expert. Leads development, implementation and testing of system wide Procurement and AP tools / systems.
• Directs day-day monitoring, supplier and item library data management, and analysis and resolution of end user inquiries. Establishes guidelines and escalation criteria for routing of incoming inquiries in collaboration with others as required.
• Identify and assess existing procurement technology and analytics that support the procurement program; identify new procurement technology needs as required and identify internal and external resources and / or partners to satisfy these needs.
• Employs strong influence and change management skills to sell ideas and communicate a compelling case for change.
• Recruit, develop and retain staff that executes work in an efficient and effective manner in support of goals, while maintain accountability for that staff.
• Creates a culture of high performance and service throughout the Supply Chain.
• Eliminate barriers and resolve escalated procurement issues. Assertively champion a culture of continuous improvement within the PODI function.
• Additional duties and projects as assigned.

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