Manufacturing IT Systems Support Engineer(KS35424)

Manufacturing IT Systems Support Engineer (KS35424)

Contract, onsite position in Liberty, NC.

Our client, an international IT service & solution provider, seeks a skilled Manufacturing IT Systems Support Engineer experienced in integrations with MES / PLC / SCADA / ERP and knowledgeable of Siemens MOM and Opcenter. You will work closely with business stakeholders and technical teams to create scalable, user-friendly applications that meet operational and strategic needs.

Key Responsibilities

• Act as the main IT contact for plant operations using MOM / Opcenter.
• Manage day-to-day IT support, incidents, requests, and changes.
• Lead major issue resolutions and ensure preventive actions are followed.
• Plan and apply updates or patches to MOM / Opcenter systems and integrations.
• Communicate technical changes clearly to non-technical teams.
• Create weekly / monthly reports on system performance, issues, and user feedback.
• Share key updates with plant managers and leadership, highlighting risks and progress.
• Lead continuous improvement projects to boost reliability and efficiency.
• Measure improvement impact (e.g., reduced downtime, improved quality, cost savings).
• Standardize procedures while ensuring compliance.
• Lead the support team by setting goals, mentoring, and encouraging professional growth.
• Build a positive, ethical, and collaborative team culture.
• Work closely with operations, engineering, maintenance, and quality teams to provide timely and effective IT support.
• Identify ways to enhance automation, transparency, and production processes.

Qualifications and Skills

Physical Requirements

May be required to intermittently sit, stand, walk, lift 10-25 pounds, and use close vision, distance vision, color vision, depth perception, peripheral vision, and hearing.

Other duties assigned depending on various project requirements.

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