Field Service Dispatcher

A company is looking for a Scheduling Specialist to coordinate technician schedules and optimize service operations.

Key Responsibilities

Coordinate technician dispatching and routing for installations, service calls, and repairs

Communicate directly with customers to confirm appointment details and scheduling updates

Collaborate with Sales, Service, and Supply Chain teams to ensure customer needs are met

Required Qualifications

2+ years of routing, dispatching, or field service scheduling experience

Experience coordinating technician installations or emergency service calls is highly preferred

Ability to work cross-functionally in a fast-paced, service-driven environment

Proficiency in Microsoft Office (Outlook, Excel, Word)

Comfortable navigating multiple systems and communication channels (email, phone, chat)