PCA Field Supervisor (Statewide Maine)

PCA Field Supervisor - Flexible, Assignment-Based Role

MaineTouch LLC is seeking an experienced RN, LPN, CNA, PSS, or other licensed care professional to serve as a PCA Field Supervisor supporting our Personal Care Agency program across Maine.

This role is designed to support staff supervision, training, onboarding, and quality assurance as our PCA program continues to grow. The position is assignment-based and task-based, not full-time, and is ideal for experienced professionals seeking flexible, field-based work.

This role is also well suited for individuals who are interested in stepping into a supervisory role, gaining hands-on leadership experience, and receiving training to potentially grow into Senior Supervisor, Field Manager, or Program Management roles as MaineTouch expands.

Why Join MaineTouch?

• Assignment-based compensation, paid per assignment or task

• MaineTouch covers required travel and reimburses approved work-related expenses

• Flexible scheduling based on program needs

• Opportunity to learn, train, and grow into supervisory and management roles

• Hands-on leadership experience in a growing PCA program

• Meaningful impact on staff success and quality of client care

• Ability to work independently with administrative support

• Supportive leadership and compliance-focused operations

Job Description / Responsibilities

The PCA Field Supervisor supports the quality and growth of MaineTouch's Personal Care program by completing field-based supervisory, training, and support functions.

Primary responsibilities include:

• Conducting supervisory visits with Personal Support Specialist (PSS) field staff

• Completing admissions visits and client meet-and-greet visits

• Performing company orientation for newly hired PSS staff

• Following up with new hires to ensure smooth onboarding and acclimation

• Conducting observed performance visits at 30-, 60-, and 90-day intervals

• Completing 30-day follow-up conversations with new staff

• Providing coaching, training, and initial intervention during client visits as needed

• Supporting staff development and performance improvement

• Ensuring positive customer service in all interactions with clients and families

• Maintaining clear, accurate, and timely documentation

• Communicating effectively with MaineTouch administrative and field staff

• Completing required documentation using agency-approved systems and tools

• Performing duties within the scope of the role and in accordance with Maine PCA regulations

This position reports to the PCA Program Manager or Administrator.

Work Structure and Role Growth

• This role is per assignment and per task

• Hours are not guaranteed

• Assignments are based on staff supervision requirements, onboarding and training needs, admissions, meet-and-greet visits, and initial intervention or coaching needs

• This position is being introduced as a pilot role and is expected to grow over time

• Individuals in this role may receive additional training and responsibility as the program expands, with opportunities to move into ongoing supervisory, field management, or program leadership roles

Who This Position Is Ideal For

This role is well suited for individuals who:

• Have experience in home care or personal care services and are interested in supervision or leadership

• Want to learn and grow into a Supervisor, Field Manager, or Program Manager role

• Prefer flexible, assignment-based work while gaining management experience

• Can operate independently in the field and travel throughout Maine

Qualifications

• PSS certification with at least one year of experience as a PSS, or

• Registered CNA in the State of Maine, or

• Licensed RN or LPN in the State of Maine, or

• Another licensed healthcare professional with relevant home care or supervisory experience, or

• A combination of five (5) years of education and/or experience in a related field

Additional requirements:

• Strong communication and conflict-resolution skills

• Ability to prioritize work and meet deadlines

• Respect for client confidentiality and privacy

• Basic computer skills and ability to complete electronic documentation

• Adult Mandated Reporter training or willingness to complete

• Reliable transportation and valid driver's license

• Good driving record

• Eligibility to work in the United States

Additional Information

• Job type: Assignment-based, field-based

• Work location: In person (client homes and field settings)

• Schedule: Flexible, based on assignments

• Travel: Statewide Maine

• Expenses: MaineTouch reimburses mileage and approved work-related expenses

• Employment classification: W-2 or 1099 options available, depending on role structure and assignment needs

How to Apply

Apply today to begin the hiring process. Qualified applicants will be contacted promptly.

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Apply Today and Make a Meaningful Difference!