Customer Care Professional

Diamonds Direct Customer Care Professional

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Summary

The Customer Care Professional at Diamonds Direct serves as the liaison from the customer to the bench jeweler and ensures customer satisfaction. They will be responsible for accepting all jewelry for repair, assist the sales team with customer orders while directly addressing any concerns, and facilitate the delivery of merchandise to customers to ensure their experience is unlike any other!

What is the Upside?

• Investment in your career development
• Exposure to all other departments within our organization
• A family-oriented culture unlike any other

What makes a successful Customer Care Professional?

Requirements