Security Manager, Amazon Corporate Security

Amazon Corporate Security is looking for an eager and self-motivated corporate security professional who embodies Amazon’s Leadership Principles, in particular, Customer Obsession, Deliver Results, Earn Trust, and Bias for Action to join the team as a Security Manager for the Northeast. The Security Manager reports to a Regional Security Manager, who leads a team of security experts for a dedicated sub-region. The Security Manager is responsible for supporting the implementation of all elements of the Corporate Security program at all Amazon corporate locations in their area of responsibility.

The Security Manager supports the Regional Security Manager with delivery and oversight of the day-to-day security operations in a highly ambiguous and dynamically fluid environment. The Security Manager conducts a variety of security assessments, administers mitigations, and tracks security issues through to resolution. The Security Manager leverages their security expertise to implement security plans, policies, and programs; respond to and escalate operational security concerns; and work closely with the guard force services to deliver best-in-class security services.


Key job responsibilities
- Deliver best-in-class security services focused on enhancing the safety and security of all Amazon employees, contractors, and visitors.
- Manage day-to-day security operations for a diverse portfolio of sites and customers with unique requirements.
- Implement security plans, policies, and programs in support of the team and organizational goals.
- Coordinate security incident response.
- Respond to customer security concerns.
- Monitor the external threat environments in the defined area and take measures to minimize security risk to the business to the dynamic security environment.
- Successfully align ACS metrics, goals, and strategic direction across the geographic area to support overall team mission.
- Earn trust through key customer and stakeholder engagements, and liaison with external partners.
- Be the trusted security advisor and subject matter expert in the assigned area of responsibility, through high quality communication and excellent briefing skills.
- Communicate accurately and in a timely manner with stakeholders.
- Build and maintain close relationships with peers at other security functions at Amazon to exchange and share security concerns and collaborate on closing gaps and building best practices.

A day in the life
- Oversee guarding operations and hold guarding vendors accountable for the quality-of-service delivery. This includes identifying opportunities for cost efficiencies and frugality.
- Build relationships through coordination with internal and external security partners including local law enforcement.
- Monitor performance metrics to improve individual, team, system, and site performance.
- Conduct site security assessments and audits.
- Identify, escalate, and mitigate any potential gaps in security controls.
- Plan and lead drills, tabletop exercises, and other security readiness activities across sites.
- Deliver projects to ensure achievement of delivery of milestones to meet team goals.
- Implement effective, predictable, and measurable processes and procedures to be communicated clearly among Amazon stakeholders.
- Conduct initial incident investigations.
- Coordinate corporate security support to events.
- Support the maintenance and testing of business continuity plans.
- Conduct customer outreach and support organizational safety and security initiatives.
- Monitor physical security device installation, commissioning checks of new buildings; and ongoing maintenance activities, including engagement with vendors.

About the team
About Amazon Security

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

The Amazon Corporate Security team drives security operations for Amazon Corporate Security at corporate sites worldwide. Divided in three regions (Americas; Asia Pacific; and Europe, Middle East, and Africa) each led by a Head of Corporate Security, Amazon Corporate Security is a team of security experts who work closely together to protect and secure Amazon’s people and business.

BASIC QUALIFICATIONS

- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response
- Bachelor’s degree (or higher) in Criminal Justice, Security, Law Enforcement, Business Management, Accounting, International Relations or equivalent professional experiences.
- Minimum 7 years’ experience in the security field in a global corporate environment or large-sized organization (e.g. NGO, public sector, police, or military), including experience in a managerial role.
- Experience managing service providers and vendors.
- Experience with security project management and implementation. Fluent in English, and able to communicate (written/verbal) clearly and concisely.

PREFERRED QUALIFICATIONS

- Experienced in corporate security for a global/large company.
- Understanding of crisis operations, risk management, and crisis communication best practices.
- Working knowledge of legal contracts, budgeting, and key terms.
- Substantive experience in physical security and technology.
- Experience writing and publishing security standards and policies.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.