Provider Pricing Specialist

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service.

What you’ll do

The Provider Pricing Specialist is responsible for managing provider database information, provider association with claim and set up of online customer portals. The Provider Specialist assists with research to settle claim pricing questions, as well as the provider and member appeal process. The Specialist provides assistance in all department research activities.

In this role, you’ll also :

Manage provider database information including demographics and associated networks.

Research and communicate any discrepancies or changes to provider data that could potentially affect how a claim is priced or paid.

Maintain unique provider data to support accurate display on provider search portal.

Validate contract pricing on paid claim in response to provider appeals and inquiries.

Provide information and customer service to internal and external customers.

Assist team in all department research activities.

Contribute to documentation and updates of all policies and procedures.

What you bring

High School Diploma or Equivalent

Must be detail oriented with demonstrated technical aptitude, capable of learning and applying multiple processes and understanding new computer programs

Established problem solving skills.

Adhere to all department policies and procedures while achieving department productivity and turnaround time goals.

Strong communication skills.

Ability to work well independently and take independent action while also working successfully within a team environment.

Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint.

Knowledge of Medical Claim Coding and / or Claim Billing helpful.

Why choose us?

We’re a people-first company and value giving back to our community. Ask us about our volunteer opportunities.

Our space is a reflection of who we are—innovative, open and collaborative.

We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.

Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

Our Benefits Package

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life, including :

Medical, Dental and Vision and Prescription Drug Coverage

Fitness Reimbursement Benefit

Employee Assistance Program

Flexible Spending Account & Health Savings Account

401(k) and Quarterly Bonuses

Generous Paid-Time Off & Volunteering Opportunities

Educational Assistance & Professional Development Opportunities

So, think you want to join the HPI team? We hope to hear from you!

You can read more about us at hpitpa.com / about-us / careers /

EEO / AA / M / F / Vet / Disability Employer