Job Description
Job Description
Key Responsibilities :
Scheduling & Schedule Management
- Responsible for the coordination of care for surgical and non-surgical patients
- Maintains and manages physician's calendar including office, vacation / time-off, on-call and surgical calendar
- Schedules patients appointments
- Schedules tests, surgeries, procedures, consultation requests & post-op physical therapy
- Liaison with hospitals and surgery centers to schedule cases and to notify changes
- Liaison with appropriate vendors to order equipment for scheduled surgical cases
- Verifies patient's insurance eligibility for the procedure
- Schedules and / or coordinates with other physicians and hospitals
- Manages / releases hospital block time at hospital(s)
Communications
Answers telephone in accordance with office protocolTriages phone calls to the appropriate individual or departmentRetrieves and responds to voicemail messages in a timely mannerHandles patient complaintsResponds to flags in EMR systemResponds to physician messages delivered through Patient PortalRecords Management
Prepares correspondence (memos, reports, letters, etc.) as directed by physicians and administrationEnsures all diagnostic testing and required documentation, including operative files, are ordered, scanned and sent to all partiesArrives surgery, and enters global period dates after procedure has taken placeQualifications
Bachelor's degree preferred; Prior healthcare experience requiredA minimum of five years of experience as an administrative assistant in a healthcare settingExcellent computer skills : including Microsoft Office; Electronic Medical RecordsStrong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detailOSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.
Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer