IT Solution Architect Principal I

Requisition : 82995

PSEG Company : PSEG Services Corp.

Salary Range : $ 104,600 - $ 165,700

Work Location Category : Hybrid Flexible

We're one of the country's largest energy companies, with a vision of powering a future where people use less energy, and it's cleaner, safer and delivered more reliably than ever. We're also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.

Here, you'll have the stability and exciting opportunities that come with being a Fortune 500 company - along with a supportive, friendly work environment where your contributions are valued.

We know life isn't one-size-fits-all, and neither is work. That's why we offer flexible work options depending on the role.

In support of this model, roles have been categorized into one of three work location categories :

Onsite - roles where employees are expected to be onsite daily.

Hybrid fixed - roles that are a mix of remote work and onsite work fixed days each week

Hybrid flexible - roles that are a mix of remote work and onsite work, but the onsite requirements have greater flexibility. (i.e. 5-8 days a month vs. set days each week).

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being : medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful career and help power and support our communities, we'd love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

This position is a direct report to the Real Time Operations IT Manager. A Solution Architect is responsible for the design of network solutions in support of business functions by evaluating end user needs, business goals, budgets, and existing applications to define system requirements and technical standards. This position continually strives to improve our existing processes and results through automation and innovative strategies.

Job Responsibilities

Align and support with strategic direction of broader IT organization and the Utility Operational Technology Product Portfolio.

Provide insight to the strategic vision / plans / roadmap and identify key innovative technologies and product enhancements that improves customer experience and simplify current landscape.

Provide leadership, oversight and guidance on application design and development, serving as an expert on technical capabilities.

Provide vision; define system and application architecture, problem anticipation and problem-solving ability across the landscape.

Responsible for developing solution architecture framework to support product solutions for core business functions, ensuring alignment with other products as well as the overall IT enterprise.

Design, document and maintain system processes, report on common sources of technical issues or questions and make recommendations to product team.

Establish a deep understanding of our customers' business practices and technical needs and communicating key insights and findings to product team.

Responsible for establishing strong partnerships with vendors with clear expectations; This includes negotiating agreements, establishing service level agreements, and ensuring contracts are in place to support the product needs.

Facilitate and coordinate external benchmarking / best practice efforts and relationships with other business organizations.

Maintain documentation, develop and comply with standards of OT Systems.

Application of concepts, best practices, and functions to architect, design and implement complex and secure network designs.

Advances network automation capabilities through Identification, architecture, design, configuration, building, documentation, and maintenance of solutions to meet business or technology requirements.

Provides training on such tools and solutions to team members.

Serves as technical mentor to team members and non-technical super users.

Evaluates existing network technology solutions to determine fit for the new requirements.

Researches and recommends innovative solutions, alternatives in collaboration with other stakeholders to ensure proper integration of the new technology solution(s) with the existing solution(s) and processes.

Creates network solutions based on a disciplined process, including meeting all change management, security requirements, quality standards, product, and service operating requirements.

Performs related duties as assigned or requested.

We are looking for an individual with extensive hands-on experience with architecting, configuring, automating, and supporting complete network systems.

Job Specific Qualifications

Bachelor's degree in computer science or a related discipline, at least 8 years of experience in IT networking, with at least three years' experience in doing some of the following developing, implementing, operating & managing multiple network projects and or large-scale IT systems. Without a degree, at least 10 years of IT networking experience or an equivalent combination of education & experience.

Demonstrated scripting skills in Python, Ansible or other scripting language to automate improvements in the network infrastructure.

Experience in a team lead role through projects and product enhancements.

Proactively identify key features, capabilities and areas of improvements needed within the products.

Proven experience with supporting large sized complex projects addressing issues & concerns to ensure project meet IT & business goals.

Strong experience with aligning project solutions to overall OT architecture.

4+ years proven experience supporting and coaching other solution architects / team members

Work and communicate with a wide range of people - peers, vendors, staff members, broader functional and business leadership, and others. Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion.

Ability to proactively communicate technical topics in a clear, succinct, and relevant way.

Demonstrated ability to perform assigned work proficiently.

Demonstrated ability to effectively interact with external constituent groups and customers.

Department of Energy's regulation 10 CFR 810 is required

Desired

Strong leadership and influence skills. Ability to work through issues independently with successful outcomes.

Excellent teamwork, facilitation, relationship building, and negotiation skills.

Automation Experience.

Demonstrated experience creating and maintaining various WAN and LAN technologies and tools such as Cisco switches, firewalls, wireless controllers, access points, F5 load balancers, Cisco's Identity Services Engine (ISE), Cisco's Network Access Control (NAC), Security Manager, and other network technologies that may emerge over time.

Knowledge of system monitoring tools (e.g., SolarWinds, ServiceNow, Firepower Monitoring Center (FMC), etc.) and commands to ensure quick and efficient resolution of issues.

Demonstrated ability to work independently and multi-task effectively with strong analytical ability, problem solving skills, and attention to detail.

Demonstrated effective verbal and written communication and facilitation skills; demonstrated ability to develop business cases and sell network investment concepts and foster working relationships with key stakeholders.

Demonstrated experience defining metrics that measure success of the technology solution in addressing business and technical requirements as well as achieving the desired outcomes.

Current Cisco certification.

Exposure to Cybersecurity concepts and best practices.

Some positions at PSEG require access to information covered by the Department of Energy's regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are : (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list ( At PSEG / AppendixAtoPart810_ Title10) not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident / accident testing.

Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana / cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC / Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

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