Senior Software Engineer - W365 Graphics

OverviewJoin the Windows Cloud Experiences team and be at the forefront of redefining how people connect to and interact with their Windows environments, anytime, anywhere, from any device. We're building the next-generation remote desktop experience, and we're looking for bold, creative engineers to help us push the boundaries of what's possible. As a Senior Software Engineer - W365 Graphics working on Windows desktop remoting, you will get an amazing opportunity to demonstrate leadership at both technology and business level. You will be part of a diverse, fast growing and agile team working with a motivated team of graphics remoting engineers and product managers. Our culture is more like a startup - we will do what is necessary to help customers be successful, move fast, and have fun building meaningful products and services! Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

ResponsibilitiesDesign and optimize remote desktop experiences with a focus on high fidelity and ultra-low latency for interactive workloads across diverse network conditions.Collaborate on protocol enhancements, remote desktop protocol (RDP) to improve throughput, reduce jitter, and ensure adaptive streaming for remote desktop environments.Develop and maintain advanced media pipelines leveraging modern codecs (e.g., H.264, HEVC) for efficient video compression and decoding in real-time scenarios.Champion a customer-first and live site mindset by proactively monitoring service health, responding to incidents, and driving improvements based on customer feedback and telemetry.Drive cross-platform integration ensuring interoperability between Windows clients, virtualized environments, and cloud-hosted desktops.Foster a culture of excellence and continuous learning by encouraging experimentation, knowledge sharing, and adoption of industry-wide best practices within the team and broader engineering community.Identify Areas for Improvement by analyzing customer feedback, incident data, and telemetry focusing on reliability, scalability, and maintainability of remote desktop features.Embody the Microsoft culture and values.