Business Consulting Specialist II

Strategic Business Consultant

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering / Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

The Customer Communications Center of Excellence is a strategic unit that drives customer engagement across cross-functional, customer-impacting initiatives. Acting as consultative partners, project managers, thought leaders, and strategists, the team leads operational communications and outreach efforts. As a shared service within the broader organization, the team plays a pivotal role in enhancing customer experience through effective communication and engagement strategies.

About the Role

The Strategic Business Consultant will provide project management leadership and strategic guidance for initiatives that influence customer communication and success. In partnership with leadership, this role is accountable for the successful delivery of assigned projects, ensuring alignment with business objectives, timelines, and quality standards.

Responsibilities :

• Deliver assigned projects on schedule and aligned with business or customer needs.
• Construct Work Breakdown Structures and utilize project management tools; familiarity with AdaptiveWork is ideal.
• Manage the full project lifecycle from initiation to completion.
• Coordinate and facilitate project meetings; negotiate for resources and support as needed.
• Represent Customer Communication Program Management in cross-functional teams across LexisNexis Risk Solutions.
• Identify opportunities for process improvement and recommend enhancements.
• Stay current with project management trends and best practices.
• Manage multiple concurrent projects effectively.
• Perform other duties as assigned.

Requirements :

U.S. National Base Pay Range : $84,900 - $141,600. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week :

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.