Restaurant General Manager

Join Our Team at Shake Shack

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good.

Job Responsibilities

Lead, coach and develop team members

Manage inventory, quality, and safety protocols

Meet and exceed financial and profitability goals by managing budget

Maintain top-notch standards of excellence and hospitality

Drive sales and profits while developing people

Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance

Manage payroll and scheduling

Promote the brand in the local community through word-of-mouth and restaurant events

Job Qualifications

Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment

Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security

Ability to learn and train others on all aspects of the Shack operations

Demonstrated ability to champion hospitality and motivate team members

Strong leadership skills with a focus on coaching and achieving excellence

Knowledgeable in all financial aspects of business operations

Minimum 3 years of P&L responsibilities

Food handler certification, preferred

Willingness to work flexible hours

Benefits at Shake Shack

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively :

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Access to Employee Assistance Program on Day 1

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care Accounts

Development and Growth Opportunities

Eligibility criteria applies