Service Desk Analyst

Title : Technical Support - Service Desk Level 2 Analyst Duration : 1-2 years Contract Location : On-Site, (AZ candidates only), North Phoenix location - 5000 N Carefree Highway, Phoenix, AZ 85086 Pay Rate : $23-25 / hr on W2 (All inclusive / no benefits) Job Description : Level 2 Service Desk Analyst Responsibilities : -Systems administrator responsible for tracking changes and additions to the web help desk ticketing system -Assists with portal and queue calls throughout the day for level two support not able to be completed by Level 1 analysts -Responsible for shipping and disposal of end of life assets to the warehouse -Password and access request for new hire email and initial setups -PC refresh tracking and implementation -HQ Communications / AV assistance in multiple conf rooms -Customer Support for both internal and external Customers. -Knowledge of Google, Microsoft, Adobe systems.