Lead Analyst, Business Insights

Job Summary

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Responsible for analyzing and evaluating operational performance metrics and resources. Maps metrics against the company's operational plans and tactical / strategic goals to ensure alignment and focus. Creates and facilitates reporting and analysis to evaluate operational initiatives and drive operational efficiencies. Develops and maintains standard reporting measures, quantitative explanation of relevant data and ongoing analysis of alternatives and solutions. Quantitatively evaluates and recommends action plans, based on all operational reporting and analysis, in order to enhance the customer experience and drive operational efficiencies. Provides financial reporting, revenue analysis support, discount monitoring, promotional modeling and subscriber reporting issue resolution to various departments within the company. Has in-depth experience, knowledge and skills in own discipline. Always determines own work priorities and is able to prioritize work for others. Acts as resource for colleagues at all levels and is able to make directional decisions with accuracy. Is also the lead in optimization of business processes and proper tool selection to deliver business level projects.

Core Responsibilities

• Identifies issues, analyzes available data and information and recommends changes to management.
• Creates and maintains multiple operational reporting tools.
• Provides analytical support of actual results against budget and feasibility of proposed business strategies.
• Consolidates data reports and delivers to help drive data-based strategic decision making.
• Provides analysis prior to and following any recommended changes.
• Creates and maintains compliance reports that identify discrepancies within the company's billing systems.
• Ensures accuracy of data through partnerships with team members. Provides day-to-day validation and spot checks.
• Is the lead on preparing reports to be used by other departments to correct billing issues.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees At All Levels Are Expected To :

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

Skills

Operational Reporting; Performance Metrics; Analytical Support; Prioritization; Analytical Thinking; Billing Systems; Operational Performance

Salary

National Pay Range : $66,054.56 USD-$154,815.39 USD Illinois Pay Range : $70,182.98 USD - $136,237.54 USD Colorado Pay Range : $74,311.39 USD - $142,430.16 USD Hawaii Pay Range : $86,696.62 USD - $130,044.92 USD Washington DC Pay Range : $94,953.44 USD - $142,430.16 USD Maryland Pay Range : $78,439.80 USD - $142,430.16 USD Minnesota Pay Range : $74,311.39 USD - $130,044.92 USD New York Pay Range : $78,439.80 USD - $154,815.39 USD Washington Pay Range : $74,311.39 USD - $148,622.77 USD California Pay Range : $74,311.39 USD - $154,815.39 USD New Jersey Pay Range : $82,568.21 USD - $148,622.77 USD Vermont Pay Range : $78,439.80 USD - $123,852.31 USD Massachusetts Pay Range : $82,568.21 USD - $148,622.77 USD Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Education

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Job Family Group

Functional Operations