Front of House Sales Associate

Job Description

Over the past decade, Mike & Mike's Guitar Bar has grown from a two-man dream in a garage to over 6000sq ft of showroom, media creation, and vintage instrument dedicated restoration space in the heart of Seattle's Fremont neighborhood. We're proud to be one of the world's leading used and vintage instrument retailers, and a Pacific Northwest destination for instrument repair.

We hire individuals who are passionate and engaged, with the goal of pushing the boundaries of what's expected of an instrument retailer and repair shop, with a strong focus on engagement and expertise. Curation is central to what we do, and we want to hire people that represent a diverse music landscape, sharing our deep appreciation for rare, vintage instruments and unique modern gear alike.

Mike & Mike's Guitar Bar is looking to hire an individual with experience in retail sales, conducted both in our showroom spaces and across e-commerce platforms. This role requires a high degree of detail orientation, a working knowledge of a variety of gear applicable to Guitar Bar's inventory, and the ability to reorganize priorities quickly and efficiently. We work hard, play hard, and value someone who has great autonomy but also can engage easily with our various departments.

Applications from those who have been traditionally underrepresented in the music industry are strongly encouraged. We strive for our staff to be representative of a diverse and vibrant community that includes multiple identities, perspectives and influences.

Responsibilities

• Build and maintain long-term relationships with clients
• Drive sales through expert product knowledge and engagement
• Maintain high visual merchandising standards and cleanliness of showrooms and shared spaces
• Meet or exceed individual and team sales goals
• Support inventory management and product organization
• Handle point-of-sale processes efficiently and accurately
• Guide customers through the service intake process
• Guide customers through consignment, trade-in, and purchasing processes

Qualifications

You must be able to stand on your feet for an eight hour shift in a fast-paced, customer-facing environment, and be able to lift up to 50 lbs. The ability to navigate and switch gears while maintaining priorities is necessary.

Hours

This is a full-time position conducted during shop hours Tuesday-Saturday, 10 : 30-6 : 30.

Benefits

We provide a competitive health plan option for our employees, paid time off, a retirement matching plan, employee discounts, and regular team events. If you want to work with a dynamic crew, please reach out today!