INVESTIGATIONS ANALYST

INVESTIGATIONS ANALYST

ID 2023-4263 Job Locations USA-NJ-Atlantic City Category Security Position Type Full Time

Responsibilities

• Responsible for assisting Finance management with data analysis and technical query building.
• Responsible for Non-Casino related loss prevention examinations to include: Food & Beverage, Hotel, Valet, and Promotions with a focus on Point of Sales (POS) systems and applications such as: InfoGenesis, LMS, ACSC, EConnect, etc.
• Investigate and resolve cashier overages and shortages.
• Identify and resolve patterns of internal or external theft at the POS.
• Works with the management team to understand business and operational needs.
• Identifies and troubleshoots technical issues and works with the IT team, vendors and/or third-party technicians to resolve such issues.
• Develops, maintains, and regularly reviews and revises training materials and Standard Operating Procedures for operating systems.
• Runs system reporting and reviews it for unusual and fraudulent activity.
• Works with various departments on a daily basis to ensure POS system is functioning properly, to include Food & Beverage, Finance, and IT.
• Performs all other related duties as assigned.
• Promotes outstanding customer relations.

Qualifications

• Working knowledge of SQL-based reporting systems.
• Strong problem-solving and analytical skills.
• Strong Microsoft Excel skills.
• Prior experience with Point of Sales systems preferred.
• Bachelor’s degree preferred.
• Wicklander-Zulawski Interview and Interrogation preferred.

*Resorts is an equal opportunity employer.

Essential Functions

** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

ESSENTIAL PHYSICAL FUNCTIONS

(F) Standing

(F) Walking

(F) Sitting

(O) Kneeling

(O) Running

(O) Lifting Max Weight: 20 LBS

(O) Pushing Max Weight: 200 LBS*

(O) Pulling Max Weight: 200 LBS*

(O) Carrying Max Weight: 30 LBS

(O) Bending

(O) Stooping

(F) Climbing Stairs

(O) Climbing Ladders Max Height: 6’

(O) Working at a Height Level above the Floor Max Height: 8’

(C) Finger Dexterity

(C) Full Use of Both Hands

(O) Crawling

(F) Balancing

(O) Throwing

(O) Twisting

(O) Reaching Max Height: 3’

(F) Driving

(F) Working On or With Moving Machinery

(F) Working at Rapid Work Speed

(O) Working in Isolation

(C) Working around People

(C) Hearing Conversation

(C) Hearing High Acuity

(C) Speaking Clearly

(C) Seeing Near

(C) Seeing Far

(C) Seeing – Depth Perception

(C) Seeing - Color Vision

Other-Describe:

ESSENTIAL MENTAL FUNCTIONS

(C) Writing English

(C) Reading English

(C) Speaking English

(C) Working under Pressure/Stress

(C) Speaking With Guests/Customers

(C) Speaking With Employees

(C) Working with Basic Math Skills

(C) Making Decisions Based On Facts

(C) Making Decisions Based On Data

(C) Making Decisions Based On Personal Judgment

(C) Making Accurate Measurements According To Set Standards

(C) Planning and/or Supervising the Activities Others

ESSENTIAL INTERACTIVE FUNCTIONS

(F) Working under Close Supervision

(F) Working under Minimal Supervision

(C) Working and Interacting With Management in a Professional and Courteous Manner

(C) Working and Interacting With Co-Workers in a Professional and Courteous Manner

(C) Working and Interacting With Guests in a Professional and Courteous Manner

ESSENTIAL ENVIRONMENT FUNCTIONS

(C) Working Inside

(C) Working Outside

(C) Working in a Fast Paced Environment

(O) Exposed to Chemical Describe: oleoresin capsicum solution

(C) Exposed to Dust, Fumes, Gases, Describe: tobacco smoke

(C) Exposed To Smoke

(C) Exposed To Excessive Noise

(C) Working in Dimly Lit Areas

(C) Working in Sudden Marked Changes of Temperature and Humidity

Other Describe:

(O) Exposed to physical contact with other persons

(O) Exposed to disorderly / disruptive persons

(O) Exposed to loud and abusive persons

(O) Exposed to physical training

Key

Not Applicable (N)

Occasional (O) Under 2 hours

Frequent (F) 2 hours to 5 hours

Constant (C) more than 5 hours

Options

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