Director, People Experience Partner

Global People Experience Partner

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Our People Experience Partner (PXP) teams will strengthen employee purpose, ignite energy & elevate organization-wide performance by activating, facilitating & enhancing moments that matter. PXP teams will activate HR products & services that enrich the lives of JLL employees whilst working with Business & HR leaders to facilitate the employee experience by coaching managers on the moments that matter throughout the employee lifecycle. PXPs will use their Business acumen, HR expertise & local knowledge to enable Business & HR priorities. PXPs will deep dive, surface insights, & influence HR Service Delivery & HR / Talent COEs to improve & when required rebuild policies, processes, & tools that will enhance moments that matter unleashing WD talent to do their best work.

The Global People Experience Partner will help facilitate PXP connectivity and regional / country expertise across specific geography or populations.

Key Accountabilities

• Functional Knowledge
• Act as the primary point of contact within a region to facilitate connectivity across the broader PXP team within a specific geography or population.
• Collaborate with regional and local country PXPs to bring information, processes and solutions back to the broader PXP team to deliver to a global business audience.
• Collaborate with Work Dynamics & Corporate Functions regional PXPs to deliver a consistent & positive One JLL experience for all team members across a global audience.
• Proactively share regional nuances of HR cyclical activities to activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience.
• Lead and coordinate the talent management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning
• Partner with Regional People Partners to understand and advocate regional HR requirements to contribute to the development and evolution of the people experience culture.
• Use Business acumen, HR expertise & local knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions.
• Drive a culture of inclusion which celebrates our employee diversity and promotes a sense of belonging & value where every voice is heard.
• Partner with HR Product colleagues to create and deliver best in class HR resources, processes and overall experiences.
• Lead ad hoc projects impacting business results and experience moments.
• Collaborate with Employee Relations team to manage complex employee relations situations.
• Consult, advise and coach business stakeholders.
• Support transition, expansion and stabilization of new business with particular focus on the employee experience.
• Identify and recommend efficiencies in the employee life cycle - using touchpoints and hand offs to other People Solutions and Experience stakeholders.
• Serve as a strategic advisor, leveraging human capital data and analytics on a regular basis to inform and guide business decision-making processes.

Business Expertise Experience of delivering HR and Operational activity within a complex organization with the ability