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Principal Application Administrator - Project Assistant
Principal Application Administrator - Project AssistantNYS Office of Information Technology Services • New York, NY, US
Principal Application Administrator - Project Assistant

Principal Application Administrator - Project Assistant

NYS Office of Information Technology Services • New York, NY, US
6 days ago
Job type
  • Full-time
Job description

Overview

The New York State Office of Information Technology Services (ITS) is seeking a Principal Application Administrator to design and oversee the implementation of secure and efficient enterprise applications, requiring minimal traditional coding, to meet client agency business needs. The position supports HR systems and enterprise applications, collaborating with stakeholders to gather requirements and work with developers to design, test, and implement features and updates.

Base pay range

$96,336.00 / yr - $121,413.00 / yr

Duties and Responsibilities

  • Administer HR systems (e.g., Workday, SharePoint, DocuSign, Angular Forms) with focus on complex configuration, security architecture, advanced workflows and data management.
  • Analyze data quality, consistency and integrity across HR reporting and analytics processes.
  • Identify opportunities to streamline and automate HR processes through system capabilities and integrations.
  • Partner with HR, ITS teams, and external vendors on system optimization projects; lead technical design and implementation.
  • Design data architecture and infrastructure to support interactive dashboards and reports using internal databases, Power BI, and Workday; ensure scalability, security and performance.
  • Implement solutions that integrate multiple data sources and services, including API and REST services, with emphasis on security and performance.
  • Lead troubleshooting and resolution of complex system issues; perform root cause analysis and implement preventative measures.
  • Collaborate with project teams to provide system updates to senior leadership and deliver accurate, timely, user-friendly reports.
  • Oversee HR technology solutions to meet security policies and regulations; implement and maintain security best practices.
  • Analyze workforce data to identify trends, metrics, and actionable insights for talent, compensation, and organizational decisions.
  • Assess vendor and systems service levels to meet or exceed standards and deliverables.
  • Propose and implement new interfaces, customizations, extensions, and third-party applications.
  • Develop custom applications using no-code or low-code solutions, including interfaces, workflows, and data integrations.

Qualifications

Minimum Qualifications

  • Six (6) years of broad information technology (IT) experience with understanding of IT disciplines within large-scale organizations.
  • At least two (2) years of IT experience in low-code software analysis or related technical role.

    • Education / Experience Substitutions

  • Earned college degrees in Computer Science, Analytics, Human Resources, Data Science, or related field may substitute for specified years of experience as follows :
  • Associate's degree substitutes for 2 years of experience.
  • Bachelor's degree substitutes for 4 years of experience.
  • Master's degree substitutes for an additional 1 year of experience.
  • Doctoral degree substitutes for an additional 2 years of experience.

    • Preferred Qualifications

  • Preference for candidates with relevant rapid application development certification.
  • At least 3 years as an administrator for a complex SaaS or ERP system, including configuration, security, workflows, and data management.
  • 8+ years of experience with increasing responsibility supporting complex SaaS systems.
  • Bachelor's degree in computer science, analytics, human resources, data science or related field.
  • At least 4 years of SQL query builder experience.
  • Strong analytical and problem-solving abilities; ability to troubleshoot software issues.
  • Excellent communication skills for documenting and relaying issues to cross-functional teams.
  • Basic knowledge of SQL, HTML, CSS, JavaScript, and general Web 2.0 techniques.
  • Experience turning ideas into working applications using drag-and-drop visual environments.
  • Experience with database management and integrations with external systems.
  • Ability to adapt to new features and updates on low-code platforms.
  • Strong coordination skills to work with IT and security professionals, developers, and other departments.

    • Additional Information

  • Residency restrictions : Appointment and continued employment contingent upon obtaining and maintaining New York State residency within six months of hiring.
  • Appointment not final until all agency approvals are granted.
  • Fingerprinting and background check are required for ITS employment.
  • Salary commensurate with experience.
  • Benefits include a generous package worth 65% of salary, with holidays, paid time off, health care, dental and vision, retirement system, deferred compensation, college savings programs, PSLF, and more.

    • This position may require critical services to be performed outside of normal work schedule.

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