Senior Program Manager, Data Center Global Security Operations
The Senior Program Manager, Data Center Global Security Operations is responsible for developing, maintaining, and standardizing all documentation that governs the physical security program across multiple data center sites. This includes drafting, updating, and managing policies, Standard Operating Procedures (SOPs), Scopes of Work (SOWs), and operational standards to ensure the safety, security, and compliance of mission-critical facilities. This role also supports the effective use of corporate collaboration tools such as Slack, Confluence, SharePoint, and Zoom to streamline documentation and communication processes. The Senior Program Manager plays a pivotal role in ensuring physical security operations enhance data center reliability, regulatory compliance, and customer trustaligning all documentation with industry standards such as ISO 27001, SOC 2, NIST, and ASIS guidelines.
Essential Functions :
Documentation Development & Management
- Draft, review, and maintain physical security policies, SOPs, post orders, and related documentation for data center operations.
- Develop detailed Scopes of Work (SOWs) and performance standards for contracted security services.
- Ensure documentation clearly defines site-specific procedures for access control, visitor management, incident response, and perimeter protection.
Governance & Compliance
Align all documentation with organizational security strategy, industry best practices, and regulatory frameworks (e.g., ISO 27001, SOC 2, NIST SP 800-53).Support internal and external audit readiness through effective document control and version management.Integrate compliance requirements from customer SLAs and data protection obligations into operational procedures.Collaboration & Integration
Partner with Global Security Operations, Data Center Operations, and Compliance teams to develop scalable, standardized processes across regions.Collaborate with contract security providers to ensure post orders and operational instructions accurately reflect site operations and layouts.Work with IT and Facilities teams to align physical and logical access control documentation where applicable.Quality & Continuous Improvement
Conduct regular reviews of documentation to identify operational or compliance gaps.Develop and maintain document templates, naming conventions, and style guides to ensure consistency across the global security organization.Integrate lessons learned from incidents, audits, and site reviews into policy and procedural updates.Training & Communication
Produce clear, concise, and operationally relevant materials easily understood by on-site personnel.Support onboarding and training by delivering well-organized procedural documentation and job aids.Requirements : Education :
Bachelor's degree in Security Management, Criminal Justice, Business Administration, Technical Writing, or a related field (or equivalent experience).Experience :
48 years of experience in physical security operations, data center security, or security program documentation.Proven ability to develop, maintain, and manage formal documentation in highly regulated or mission-critical environments.Experience working with or auditing against ISO 27001, SOC 2, or NIST frameworks preferred.Knowledge & Skills :
Strong understanding of data center security systems including access control, mantrap systems, CCTV, and visitor management.Excellent technical writing, editing, and formatting skills for operational documentation.Proficiency with document management tools such as SharePoint, Confluence, ServiceNow, or equivalent.Ability to translate complex technical or operational processes into clear written instructions.Exceptional attention to detail and the ability to manage multiple documentation projects simultaneously.Reporting Structure :
Reports to : VP Global Security OperationsWorks closely with : Data Center Operations Managers, Security Vendors, Compliance, Risk, and Facilities TeamsWork Environment :
Hybrid or on-site, depending on data center region.Periodic travel required to regional data centers for site assessments and validation of SOPs or post orders.Disclaimer :
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only.
US : Hiring Range in USD from : $78,000 to $158,200 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following :
Medical, dental, and vision insurance, including expert medical opinionShort term disability and long term disabilityLife insurance and AD&DSupplemental life insurance (Employee / Spouse / Child)Health care and dependent care Flexible Spending AccountsPre-tax commuter and parking benefits401(k) Savings and Investment Plan with company matchPaid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.11 paid holidaysPaid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.Paid parental leaveAdoption assistanceEmployee Stock Purchase PlanFinancial planning and group legalVoluntary benefits including auto, homeowner and pet insuranceThe role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.