Regional Clinical Service Manager, CAS (PNW)

Job Opportunity At Medtronic

We anticipate the application window for this opening will close on 30 Nov 2025. At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. Collaborates with key stakeholders to coordinate, develop and execute clinical strategies to achieve short- and long-term business objectives within region as it relates ablation solutions activities and program. Drive execution of key CAS initiatives to achieve Group, OU and Regional level goals. Maximize regional personnel performance by managing, developing and motivating clinical support employees to deliver unsurpassed patient care, physician / AHP support and technical expertise in the hospital, and other care settings. This position will require up to 50% travel within their dedicated territory.

Primary Responsibilities

• Clinical Support Leadership
• Lead all regional clinical support related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional clinical guidance
• Partners with sales team to drive key clinical support initiatives and provide assessments via periodic business reviews that highlight the value of Medtronic ablation clinical support to our customers
• Work with regional leadership to align resources based on business priorities and appropriate clinical support demands
• Lead and drive changes focused on strengthening of EP acumen, prioritization of understanding and implementation of expanded EP ablation solutions to the customer, and customer engagement
• Collaborate with sales team and additional key stakeholders to coordinate and execute strategies to achieve ablation solution expansion business objectives
• People Management
• Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary
• Leads regional clinical specialists to execute on key goals and objectives
• Assist employees with goal setting, performance reviews, and individual development planning (IDP's)
• Responsible clinical specialist recruiting and hiring. Continually work to maintain a strong, diverse bench of clinical specialist talent for future hiring opportunities
• Sales Support
• Understands national, regional and territory sales objectives. Works in partnership with account managers and CAS regional manager to achieve / exceed goals
• Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support
• Promotes the safe and effective use of Medtronic CAS products and related procedures
• Business Operations
• Business discipline : sales support, MPX reports, credentialing, expense management, data privacy, warranty credits
• Ensure efficient, effective use of inventory, expenses and assets
• Technical Support / Clinical Support
• Represents Medtronic CAS during ablations procedures to provide clinical guidance, technical assistance, and customer engagement
• Receives technical inquiries by customers and team. Researches and supports resolution for solutions to questions or problems
• Educational Support
• Partner with education team and internal resources to facilitate and lead the training of new and tenured field personnel
• Educates and trains physicians, hospital personnel and office staff on CAS products and procedures. (e.g. one-on-one training sessions, in-service education programs, seminars and / or outside symposiums)
• Supports and provides training and resources for hospital staff to enable them to conduct training for their personnel

Required Qualifications

Bachelor's degree with 5 years of relevant experience or advanced degree with 3 years of relevant experience.

Preferred Qualifications

Experience within electrophysiology (sales, clinical, etc.) Management experience (sales, clinical, training, etc.)

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.