Shift Lead

Job Description

Job Description

Description :

Syctron is an exciting and vibrant entertainment facility dedicated to providing unforgettable experiences for our guests. Our facility offers a wide range of entertainment options, including a robust indoor freeplay mega structure, cafe, and party rooms for various celebrations. We are currently seeking a dedicated and responsible Shift Lead to join our team and oversee the smooth operation of our facility during assigned shifts.

Position Overview :

As a Shift Lead at Syctron, you will play a pivotal role in ensuring the seamless operation of our facility during your designated shifts. You will be responsible for supervising and guiding Crew Members, opening and closing the facility, overseeing cash handling procedures, and ensuring that all guests have an enjoyable and safe experience. Your leadership and attention to detail will be essential in maintaining our high standards of service, cleanliness, and safety.

Key Responsibilities :

Shift Management :

• Open and close the facility, including unlocking and locking doors, setting up and shutting down equipment, and ensuring the readiness of all operational areas.
• Take ownership of the shift, delegating tasks to Crew Members, and ensuring that all responsibilities are carried out efficiently and effectively.
• Serve as the point of contact for operational issues and decisions during your shift.
• Assist in overseeing daily operations as directed by the General Manager.

Cash Handling :

Training and Supervision :

Guest Experience :

Additional Responsibilities :

Requirements :