Operations Manager, Revenue Execution

Operations Manager

Revenue Execution is a strategic partner to the frontline Revenue team, focused on improving operational efficiency, enhancing client experience, and driving revenue growth. We're a global team of collaborative, results-driven professionals passionate about enabling our commercial teams to succeed. If you enjoy solving complex problems, working cross-functionally, and driving impact through programs and data, this role is for you.

As the Operations Manager on the Revenue Execution team, you will play a critical role in leading and optimizing internal programs, managing reporting and insights, and ensuring smooth team operations. You'll serve as a key point of contact for cross-functional stakeholders, bring structure to our initiatives, and help scale best practices. Your work directly influences our ability to execute effectively and support the broader commercial organization.

Program & Project Management : Lead the execution of key team programs and recurring initiatives (e.g., workshops, internal campaigns, special projects), ensuring alignment with strategic goals, adherence to timelines, and clarity of deliverables.

Reporting & Analytics : Build and maintain dashboards, trackers, and performance reports (e.g., retention metrics, delayed renewals, program impact) to deliver actionable insights and support leadership decision-making.

Cross-Functional Coordination : Serve as a key liaison between Revenue Execution and functions such as Sales Analytics, Tech, Order-to-Cash, and Revenue Operations to support ongoing enhancements, resolve issues, and align priorities.

Stakeholder & Team Support : Manage communication workflows among Revenue, Enablement, and Operations teamsincluding program coordination & updates and preparation of executive-facing materials.

Process Improvement : Identify areas for efficiency, automation, or standardization across team workflows, collaborating with internal teams to optimize systems, tools, and reporting.

Change Management : Support large-scale initiatives (e.g., Project Lynx, Project Graphite) by coordinating Revenue Execution involvement, contributing data analysis, and helping integrate new workflows into the team's operating model.

Enablement & Onboarding Coordination : Work closely with Learning & Development and Revenue Execution managers to support onboarding, system access, knowledge checks, and internal education initiatives.

Internal Communication & Culture : Prepare monthly team huddle content, promote engagement through friendly competitions and challenges, and help reinforce key behaviors and priorities across the team.

Ad Hoc Support & Analysis : Respond to dynamic business needs by supporting leadership with data pulls, performance reviews, and urgent programmatic or operational requests.

Leadership & growth opportunity : Step into a leadership role with direct influence on high-impact projects.

Cutting-edge tools : Use the latest technology and creative solutions to support sales and drive retention.

Global collaboration : Work alongside cross-functional teams and diverse clients, building a worldwide network.

Results-driven culture : Join a team where quality, innovation, and results are prioritized.

Basic Required Qualifications :

Education : Bachelor's degree in Business Administration, Project Management, or a related field; Master's degree is a plus.

Experience : Minimum of 5 years in program management, business operations, or a related role, with a strong emphasis on reporting, analytics, and process improvement.

Sales Experience : Background in sales, sales operations, or sales enablement, with a solid understanding of sales processes, retention strategies, and commercial workflows.

Technical Skills : Proficiency in data analysis tools such as Excel, Tableau, or Power BI, with a demonstrated ability to translate data into actionable insights.

CRM Proficiency : Hands-on experience with Salesforce to support reporting, program tracking, and sales execution.

Project Management : Proven ability to manage multiple projects simultaneously, balancing competing priorities while ensuring timely and high-quality deliverables.

Communication Skills : Excellent verbal and written communication skills, with the ability to clearly articulate complex topics to a variety of audiences.

Industry Knowledge : Familiarity with the financial services industry, with an understanding of key market trends and challenges that impact sales and customer retention.

Leadership Experience : Experience leading cross-functional projects or teams, with strong influence, collaboration, and stakeholder management skills.

Mindset : Self-starter with a proactive approach to solving problems, driving change, and continuously improving team effectiveness.

This role is limited to persons with indefinite right to work in the United States.

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and / or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative, we are encouraging enthusiastic and talented returners to apply and will actively support your return to the workplace.

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

We're more than 35,000 strong worldwideso we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

We take care of you, so you can take care of business. We care about our people. That's why we provide everything youand your careerneed to thrive at S&P Global. Our benefits include :

Health & Wellness : Health care coverage designed for the mind and body.

Flexible Downtime : Generous time off helps keep you energized for your time on.

Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future : Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks : It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics : From retail discounts to referral incentive awardssmall perks can make a big difference.

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment