Sales Development Representative-Call Center Marketing

Job Description

Job Description

Summary of Position : Our sales development representatives (SDRs) are focused on generating new business opportunities for TeleNet’s clients by identifying, contacting, and qualifying potential customers. This position is responsible for engaging with prospective buyers, scheduling appointments for our client’s sellers, as well as nurturing long-term leads and prospects using a deeper understanding of the prospective buyer’s needs, company and products.

Job Responsibilities :

• Conduct outbound calls, emails, and outreach campaigns to understand current situation and potential upcoming business needs with business decision makers, recommenders, and influencers.
• Target lists may be comprised of “cold” contacts or “warm” hand-raisers or a combination
• Target lists may be customers, net-new accounts, or a combination
• Research and understand target companies, their technology environments, and potential pain points before each outreach.
• Expand and refine target market by asking for referrals, navigating organizations and online research
• Conduct thorough research on prospective buyers to identify relevant use-cases for our client6’s products.
• Assess the buyer’s history, needs, and motivation to determine qualification and recommend appropriate next steps.
• If sales-ready : schedule an appointment with appropriate sales executive
• Maintain detailed records of interactions, outcomes, and follow-ups within TeleNet’s call-center software and / or our client’s CRM
• Facilitate and attend scheduled appointments and introductions between the lead and the client.
• Keep an open and consistent line of communication to continue to build the relationship and work on warm leads.
• Nurture potential buyers who are not yet ready for an appointment
• Use a multi-media approach, including sharing relevant assets and demos, invitations to events and well-timed phone calls
• Utilize LinkedIn for social media engagement and promotion of social content
• Meet or exceed weekly / monthly / quarterly appointment quota (number of appointments)
• Participate in feedback meetings with managers to refine your skills.

Requirements :

Preferred skills and qualifications :

Professional Characteristics :

Classification : Hourly

8am-5pm