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QA and Certification Manager (m / f / d) | Education

QA and Certification Manager (m / f / d) | Education

EIT RawMaterialsMemphis, TN, US
17 days ago
Job type
  • Full-time
  • Permanent
Job description

QA And Certification Manager

As the world moves towards a greener future, the demand for raw materialsminerals and metalsis set to increase immensely over the next three decades. Europe faces a critical challenge in securing a stable supply of these essential resources, and this is where EIT RawMaterials steps in.

EIT RawMaterials is at the forefront of driving innovation and sustainability in the raw materials sector. Together, we forge dynamic, long-term partnerships to develop innovative solutions that meet Europe's growing demand for raw materials.

We are seeking a highly skilled QA and Certification Manager to lead the design and implementation of the quality, credentialing, and certification framework for the EIT RawMaterials Education portfolio.

This is a role within the Education Team, responsible for ensuring that all Academy programs meet the highest standards of educational quality, compliance, and recognition across Europe.

As the Work Package Lead for Quality and Credentials within the EU Raw Materials Academy and EU Advanced Materials Academy, you will build, maintain and oversee trustworthy systems for programme quality, external recognition, and learner credentialing. You will align to European frameworks, national regulatory requirements, and international quality standards.

Sector-specific experience in raw materials, advanced materials or sustainability is beneficial but not required, as this role centers on educational excellence, formal recognition, and trust.

Quality Assurance Leadership

  • Design and implement a comprehensive quality assurance system for all Academy training programs.
  • Align internal processes with European frameworks (e.g., ESG, EQAVET) and international standards (e.g., ISO) as necessary.
  • Lead internal audits, coordinate external evaluations, and embed continuous improvement cycles in collaboration with content developers and partners.
  • Define QA metrics and dashboards to monitor program quality.

Program Certification and External Recognition :

  • Manage institutional and course-level regulation, certification and accreditation processes with external bodies such as (1) German State Central Office for Distance Learning (ZfU) for regulatory approval of fee-based distance learning in Germany, (2) national or international accreditation agencies, and (3) Certification bodies conducting audits against ISO standards.
  • Ensure all QA documentation and certification cycles (initial approval, renewal, and audit follow-up) are maintained and compliant.
  • Represent the Academies in external audits and liaise with regulatory and accrediting agencies to maintain institutional recognition.
  • The successful candidate will ensure that all courses of the Academies can build and issue credentials, and that most, if not all, are certified by an internationally recognized certification body or in accordance with international standards.

    • Certification and Credentialing :

  • Design and manage the credentialing architecture for all Academy courses, ensuring that learning outcomes are expressed in accordance with relevant frameworks European Digital Credentials for Learning (EDC), Europass and the European Learning Model (ELM), EU Council Recommendation on Micro-credentials for Lifelong Learning and Employability, European Qualifications Framework (EQF) and sector-relevant national frameworks.
  • Develop internal processes for issuing and verifying micro-credentials, digital badges, or certificates of completion that demonstrate skill acquisition.
  • Ensure interoperability and verifiability of learner credentials.

    • Regulatory and Standards Compliance :

  • Ensure full compliance with GDPR (General Data Protection Regulation), BFSG and related provisions implementing the European Accessibility Act in Germany, and the EU Artificial Intelligence Act (AI Act), ensuring transparent and ethical use of AI in education.
  • Maintain auditable records, policies, and procedural documentation.
  • Work with legal, IT, and instructional design teams to ensure that compliance requirements are built into program workflows from the start.

    • Stakeholder Collaboration :

  • Collaborate with internal teams, industry, research, and academic partners, and professional training providers to embed quality assurance protocols, assessment standards, and credential issuance.
  • Provide guidance and training to ensure all contributors understand and apply QA protocols effectively.

    • Monitoring and Reporting :

  • Track, evaluate, and report on quality performance indicators across all Academy programs.
  • Maintain transparent documentation and contribute to project reporting requirements for both the Raw Materials and Advanced Materials Academies.
  • Establish metrics for both program quality and learner recognition (e.g., number of certified programs, number of credentials issued, audit results, learner satisfaction). Prepare quality and certification reports for governance.
  • Contribute to project-level reporting obligations for both Academies.

    • What We're Looking For :

  • A quality-focused education professional with a strong background in quality assurance, certification, and credentialing within higher education or professional training.
  • Expertise in international and European QA, certification, and credentialing systems such as : ESG, EQAVET, and EQF; Europass, European Digital Credentials, and Micro-credentials Framework; ZfU regulation, international accreditation, and ISO standard implementation.
  • Experience designing, implementing, or auditing QA processes for learning programs, ideally across multiple partners or institutions.
  • Strong grasp of EU education regulatory landscape (GDPR, Accessibility, AI Act).
  • Strong leadership and project management skills, with the ability to coordinate complex, multi-stakeholder processes.
  • Excellent communication and collaboration skills, with the ability to work effectively across diverse teams and cultures.
  • Strong analytical mindset, attention to detail, and commitment to maintaining excellence in educational delivery.
  • Excellent written and verbal communication skills in English; German fluency is an asset.

    • Desirable :

  • Background in raw materials, advanced materials, circular economy, or sustainability education.
  • Familiarity with EU-funded project management and audit processes.
  • Hands-on experience issuing micro-credentials, digital badges, or interoperable credential systems.

    • Why You'll Love It Here :

  • Be Part of Something Big : Contribute to building Europe's trusted ecosystem for advanced skills and training in raw and advanced materials.
  • Lead with Purpose : Shape how educational quality and certification are defined and recognized across Europe's industrial innovation landscape.
  • Remote Flexibility : Work from anywhere in Europe while collaborating with a passionate, international team.
  • Innovative Environment : Work on cutting-edge projects that blend education, technology, and business.
  • Career Growth : Be part of a mission-driven organization with ample opportunities to grow professionally.

    • This is a full-time, permanent, remote job open to candidates from any location across the EU.

    The position will stay open until a successful candidate is chosen.

  • Application Review : Our team thoroughly reviews each application. Please make sure to submit your CV in English.
  • Initial Interview (30 minutes) : Meet with the hiring manager and recruitment team.
  • Second Interview (60 minutes) : Second interview with a presentation on a relevant topic to the hiring manager and HR.
  • Offer : If successful, receive an offer to join our team.

    • Ready to shape the future with us? Apply now.

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