Chief of Staff to the President

Chief Of Staff To The President

We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

The Chief Of Staff To The President serves as the President's most trusted strategic partner and the operational architect of the Go To Market (GTM) organization. This senior leader drives alignment across Product, Customer Experience, and Marketing, ensuring the entire GTM engine executes with rigor, cohesion, and measurable impact.

This role sits at the intersection of strategy, operations, communication, and cultural leadership. The Chief Of Staff transforms executive intent into enterprise-level action, owns the GTM operating system, and plays a central role in telling the story of GTM performance to internal teams, the CEO, and the Board.

This is a role for a seasoned operator who brings structure to complexity, elevates organizational performance, and strengthens the leadership capacity of the President and the GTM leadership team.

Key responsibilities include :

• Establish a disciplined performance management system that tracks, integrates, and interprets all GTM KPIs across Product, CX, and Marketing.
• Provide forward-looking insights, flag risks early, and ensure corrective action plans are defined, resourced, and executed.
• Lead performance interventions when execution falls short, ensuring sustained accountability and measurable improvement.
• Partner with the President to define and sequence the GTM agenda, ensuring organizational priorities are clear, balanced, and actionable.
• Own and continuously optimize the GTM operating cadence planning cycles, leadership forums, OKR reviews, and cross-functional touchpoints.
• Lead or govern enterprise-critical initiatives requiring cross-functional alignment, senior-level decision-making, and rigorous delivery.
• Serve as the principal architect of GTM storytelling, translating strategy, performance, and customer impact into compelling executive narratives.
• Develop executive grade materials for the CEO, Board, and external stakeholders elevating the clarity, coherence, and influence of GTM communications.
• Ensure leadership decisions cascade into actionable, well-understood guidance across the GTM org.
• Partner with the President to define the cultural ambition for GTM and architect the roadmap to achieve it.
• Build programs, rituals, and communication mechanisms that reinforce engagement, alignment, and high-performance norms.
• Act as a visible culture carrier winning hearts and minds and strengthening trust across GTM and adjacent functions.
• Serve as a strategic advisor to the President, sharpening problem-solving approaches, clarifying options, and enhancing the quality and speed of decision by-making.
• Amplify the President's effectiveness by ensuring focus stays on the highest-impact opportunities and by removing operational friction across the system.
• Represent the President in key forums, escalating only decisions that require direct executive judgment.

What you'll bring :

Why this role matters :

The VP, Chief Of Staff is a force multiplier for the President and a stabilizing, unifying leader for the GTM organization. You will orchestrate how Product, CX, and Marketing operate as a single engine, ensure the execution of our most critical priorities, and elevate the performance and culture of a complex, customer-driven organization.

This role sits at the center of how SimpliSafe grows.

What values you'll share :

What we offer :

The target annual base pay range for this role is $225,000 to $275,000.

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors.

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.