Labor Analyst

Job Description

Pledge for Success :

We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary :

The Labor Analyst role is responsible for providing management with detailed labor efficiency information regarding the operational departments throughout the property. This includes creating labor standards, volume related metrics, year over year comparisons and trend analyses. This position collaborates closely with the GM, CFO, Executive Team, and property operational leaders.

Primary Duties and Responsibilities :

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Partner with the GM, CFO, Executive Team, and operational leaders to drive labor budgeting, forecasting, usage, efficiency, and reporting for the property.
• Maintain a robust reporting package that tracks labor usage, analyzes business trends, and evaluates departmental labor performance.
• Provide data and analysis to support decisions related to staffing levels.
• Develop per hour labor standards for all operational areas, i.e., hands per hour, rolls per hour, covers per hour for both the back and front of house, drinks per hour, calls per hour, handle pulls per hour, etc. These standards are then applied to forecasted business volumes to generate work schedules. Actual metrics will be compared to these standards on an ongoing basis to determine if changes to the work schedules need to be made.
• On a routine basis, the Labor Analyst will present to the executive committee the results of the ongoing labor reviews to identify areas of opportunity, particularly areas of sustained under-performance.
• Review proposed increases to staffing levels to determine if additional labor hours are needed based on past performance against labor standards. This information is then shared with the compensation committee before increases to staffing levels are made.
• Engage in continuous improvements efforts across departments.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Minimum Qualifications :

ilani is not an E-Verify employer. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.