Talent.com
Lancesoft
Operations Clerk-ILancesoft • Sunnyvale, CA, US
Operations Clerk-I

Operations Clerk-I

Lancesoft • Sunnyvale, CA, US
30+ days ago
Salary
$28.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
Title: Operations Support (City Launcher)
Location: Sunnyvale CA
Duration: 03 Months
Pay Range: $28 - $30 per hour

Role Overview

The City Launcher is responsible for building, training, and maintaining a high-quality workforce and customer experience within a defined region or hub.

This role is equal parts recruiter, trainer, and field operator. You are the owner of onsite client quality in your market —from first interview to ongoing performance in the field, along with dedicated boots on the ground to support other in person initiatives (restaurant test orders, restaurant sales conversations).
Each Launcher will own a specific region/hub and be accountable for all onsite support specialists operating within that area and client launch success and quality.

Job Functions & Responsibilities:
Hiring & Onboarding
  1. Source, interview, and hire Onsite Support Specialists (OSS)
  2. Ensure candidates meet quality, reliability, and professionalism standards
  3. Own onboarding process and set new hires up for success
Training & Enablement
  1. Conduct initial and ongoing training for OSS
  2. Reinforce standards for setup, labeling, and participant experience
  3. Ensure OSS understand operational playbooks and expectations
Field Quality & Performance Management
  1. Coordinate coverage and onsite experience for customer launches
  2. Conduct live evaluations of OSS during shifts
  3. Provide direct feedback and coaching to improve performance
  4. Identify high vs. Low performers and take appropriate action
Market Development & Ad Hoc Operations
  1. Support local growth efforts (treat drop-offs, restaurant visits, test orders)
  2. Act as the on-the-ground representative of operations in the region
Ownership of Hub Performance
  1. Maintain a strong, reliable OSS bench for the hub
  2. Ensure coverage, quality, and readiness for all shifts
  3. Partner with Shift Leads and central ops to flag gaps or risks

Qualifications
  1. 2–5 years in operations, field management, recruiting, or training
  2. Strong people judgment and ability to coach in the field
  3. Highly organized, self-directed, and willing to be in the field regularly
  4. experience in marketplace ops, gig workforce management, or hospitality


Create a job alert for this search

Operations Clerk-I • Sunnyvale, CA, US

Similar jobs

Juice Bar Clerk

New Leaf Community Markets, Inc.Aptos, CA, United States
Full-time

Job Title: Juice Bar Clerk Department: Juice Bar / Bakery Reports To: Juice Bar / Bakery Manager FLSA Status: Non-Exempt Summary Prepares juice bar beverages and bakery products daily.Provides ex... Show more

 • Promoted

Service Manager - Capitola, CA

The Goodyear Tire & Rubber CompanyCapitola, CA, United States
Full-time

Service Manager - Capitola, CA.The Goodyear Tire & Rubber Company.Be among the first 25 applicants.Service Manager - Capitola, CA.The Goodyear Tire & Rubber Company.Let's Connect APPLY TODAY To Sch... Show more

 • Promoted

Hybrid AP/AR Clerk - QuickBooks (Santa Cruz)

BellowsserviceSanta Cruz, CA, United States
Full-time

A family-oriented service company in Santa Cruz, CA is seeking a detail-oriented Accounting Clerk to join their finance team.Responsibilities include managing accounts payable and receivable, proce... Show more

 • Promoted

Part Time Data Entry Clerk - Remote

ApexFocusGroupSanta Cruz, California, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote ... Show more

 • Promoted

Mortgage admin / clerical - TRID Specialist - $22hr - hybrid remote - San Diego 92111

RemX | The Workforce ExpertsFremont, CA, United States
Remote
Full-time

My client, a financial/mortgage is looking for a TRID Specialist, responsible for receiving, processing, copying, distributing, and finalizing loan files and other supporting documents in complianc... Show more

 • Promoted

In-Store Shopping Clerk

Sprouts Farmers MarketSan Jose, CA, United States
Full-time

In-Store Shopping Clerk Position.If you enjoy providing excellent customer service and have an eye for identifying fresh and high-quality products, consider an In-Store Shopping Clerk position at S... Show more

 • Promoted

Claims Operations Manager

Central California Alliance for HealthScotts Valley, California, United States
Full-time +1

OUR COMMITMENT TO A HUMAN HIRING PROCESS.We believe every candidate deserves thoughtful consideration.That'swhy wedo not use AI or automated systems toreview applications.Every application is revie... Show more

 • Promoted

Bakery Clerk

Sprouts Farmers Market, Inc.San Jose, CA, United States
Full-time

At Sprouts Farmers Market, the Bakery Clerk is responsible for preparing and packaging all baked goods.Assist the Bakery Manager in preparing, baking, packaging, pricing, and merchandising all bake... Show more

 • Promoted

CRNA - 4x10 Schedule, No Call, OB Cases (95060)

ERO LocumsSanta Cruz, California, US
Full-time

Hot Job – CRNA | Roseville, CA.If you are interested in applying for this job, please make sure you meet the following requirements as listed below.Competitive all-inclusive package.Broad OR case m... Show more

 • Promoted

Service Clerk - 448 Santa Clara

Smart and FinalSanta Clara, CA, United States
Full-time

Service Clerk - 448 Santa Clara.Provide excellent customer service?.Join our Smart & Final store operations team as a Service Clerk - 448 Santa Clara!.SANTA CLARA, California, 95050.With a history ... Show more

 • Promoted

Courtesy Clerk

TradeJobsWorkForce95191 San Jose, CA, US
Full-time

Cleans the supermarket, restrooms, and parking lot Checks and restocks supplies Answers customer inquiries Separates and bags the grocery items Maintains product and location knowledge Returns push... Show more

 • Promoted

Accounting Clerk

Bellows Plumbing, Heating & AirSanta Cruz, CA, United States
Full-time

Bellows Plumbing, Heating & Air.Bellows Plumbing, Heating & Electrical is seeking a detail-oriented and motivated Accounting Clerk to support our finance team.This position focuses on day-to-day ac... Show more

 • Promoted

Operations Clerk-I (ID 32174)

ExcelGens, Inc.Sunnyvale, CA, United States
Part-time
Quick Apply

Title: City Launcher Type: Part-Time Location: Sunnyvale, CA Role Overview The City Launcher is responsible for building, training, and maintaining a high-quality workforce and customer experience ... Show more

Operations Support Assistant

University of California - Santa CruzSanta Cruz, California, United States
Full-time +1

For full consideration, applicants should attach their resume and cover letter when applying for a job opening.For guidance related to the application process or if you are experiencing difficultie... Show more

 • Promoted

Service Clerk - 779 Milpitas

Smart & FinalMilpitas, CA, United States
Full-time

The Service Clerk reports to the Store Manager/ Senior Assistant Manager and is responsible for maintaining carts, assisting customers with purchases and assistance to their cars as requested, chec... Show more

 • Promoted

Operations Assistant

Reyes Coca Cola Bottling, LLCSan Jose, CA, United States
Full-time

The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance tracking Provide confidential admi... Show more

 • Promoted

Clerk

TradeJobsWorkforce95133 San Jose, CA, US
$14.00 hourly
Full-time

The Ideal Candidate: Be highly motivated; possess excellent communication skills and works well under pressure while maintaining a positive attitude.Be dependable, organized and can work with very... Show more

 • Promoted

Shipping Clerk II

Staffmark GroupFremont, California, United States
Full-time

Monday - Friday | 11:00 AM - 8:00 PM.Ready to work as a Shipping Clerk in %%location%%? This gig is for folks who like staying busy, working with a crew, and making sure freight keeps moving in and... Show more

 • Promoted

Work from Home Data Entry Clerk

GL Inc.Santa Cruz, California
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Data Entry Clerk — Accurate, Fast Order Updates

Only Data EntrySanta Clara, CA, United States
Remote
Full-time

A data input services company is seeking a Data Entry Clerk in Santa Clara, California.The successful candidate will be responsible for inputting and updating data in digital databases, including t... Show more