HVAC Install Director

JOB SUMMARY:We’re looking for a driven, detail-oriented HVAC Estimator and Install Director who takes full ownership of both project acquisition and execution. This is a dual-role leadership position responsible for identifying and securing new construction opportunities, building accurate and competitive estimates, and then leading projects through completion with precision.

Beyond estimating and project management, this role is accountable for building and leading a high-performance install department. You will oversee retrofit and new construction installers, hire and develop top talent, implement scalable processes, and drive operational excellence. This includes tight collaboration with sales to ensure seamless handoffs, reducing callbacks through quality control and training, and creating an install operation that is efficient, profitable, and built to scale.

This is a pivotal role for someone who thrives in ownership, demands high standards, and wants to build something elite inside a fast-moving, locally owned company.
ABOUT US:At Cline’s Heating and Air, we don’t just install HVAC systems—we set the standard for quality, expertise, and customer satisfaction. As Spokane’s most reliable HVAC company, we have been serving homeowners, businesses, and contractors since 1988 with a commitment to excellence that goes beyond just getting the job done. We believe in building lasting relationships, not just with our customers, but with our employees and industry partners. Our team is made up of high performers who take pride in their craft, support each other, and never settle for average. We invest in ongoing training, the best tools and technology, and a work culture that values accountability, growth, and teamwork. At Cline’s, we offer competitive wages, career advancement opportunities, and a company culture that feels like family. Whether it’s a company BBQ, team outings, or simply celebrating wins together, we believe in creating an environment where people love to work.

If you’re looking for a company that values excellence, integrity, and the pursuit of being the best, Cline’s AC is the place for you.
KEY RESPONSIBILITIES:

• Business Development & Estimating:
  • Proactively identify and pursue new construction HVAC opportunities in residential and light commercial markets.
  • Perform detailed take-offs and develop accurate, competitive cost estimates.
  • Prepare and submit professional bid packages with speed and precision.
  • Collaborate with builders, general contractors, architects, and vendors during pre-construction.
• Project Management & Execution:
  • Manage awarded projects from start to finish, ensuring delivery on time and within budget.
  • Coordinate with field teams, subcontractors, and suppliers to execute project plans.
  • Track milestones, job changes, and overall progress with clear stakeholder communication.
  • Identify, document, and manage all change orders to protect margins and eliminate liability.
  • Conduct jobsite visits to ensure quality, accountability, and problem-solving in real time.
  • Maintain organized project documentation including contracts, schedules, billing, and change orders.
• Install Department Leadership:
  • Oversee all retrofit and new construction installers, setting performance expectations and holding the standard.
  • Recruit, hire, onboard, and develop high-performing install talent.
  • Build and implement scalable install processes, SOPs, and quality control systems.
  • Partner closely with sales to ensure clean handoffs, accurate scopes, and strong customer experience.
  • Drive reduction in callbacks through training, accountability, and continuous improvement.
  • Optimize labor efficiency, job costing, and crew utilization to improve profitability.
• Leadership & Accountability:
  • Provide consistent reporting on job status, bid pipeline, install performance, and financial forecasting.
  • Take ownership of install department performance including quality, efficiency, and team development.
  • Represent the company with professionalism, integrity, and a commitment to setting the standard in HVAC.

QUALIFICATIONS:

• 5+ years of experience in HVAC estimating, project management, or related construction roles.
• Strong knowledge of HVAC systems, mechanical codes, and installation practices.
• Proven ability to read and interpret blueprints, construction plans, and technical documents.
• Experience preparing detailed bids, take-offs, and change orders for residential and/or light commercial new construction.
• Excellent project management skills—able to manage multiple jobs, budgets, schedules, and subcontractors simultaneously.
• Strong communication skills with the ability to coordinate with GCs, builders, vendors, and internal field teams.
• High attention to detail with a process-driven mindset and documentation discipline.
• Proficiency in project management and estimating software (e.g., Bluebeam, Microsoft Excel, ServiceTitan, or similar).
• Ability to identify scope gaps, jobsite risks, and prevent liability through accurate change order tracking and documentation.
• Must be organized, dependable, and solutions-focused.
• Valid driver’s license and clean driving record required.

BENEFITS & CULTURE:

• Competitive $85,000 to $120,000 year dependant on experience plus bonuses.
• Company-provided vehicle, cell phone, and tablet.
• Dynamic team environment with opportunities for advancement.
• Paid holidays after one year of employment.
• Paid vacation time.
• Our family of employees participate in hunting trips, camping trips, BBQ’s and other fun activities throughout the year.
• Employee Recognition Program that provides bonuses and / or paid time off when employees provide exceptional service to the company and our customers.

WHY JOIN US:

• Stability and Growth: As part of our team, you'll have the security of working for an established company with an impeccable reputation that’s been leading the charge in the commercial HVAC space since 1988. With a solid foundation, and a track record of success, you’ll have ample opportunities for growth and advancement.
• Community Impact: At Cline's Air Conditioning, we believe in giving back to the communities that have supported us over the years. By joining our team, you'll be contributing to our mission of creating meaningful jobs and preserving the integrity of our industry in the face of increasing corporate consolidation.
• Training and Development: We understand that staying ahead in the HVAC industry requires continuous learning and skill development. That's why we offer extensive training opportunities to ensure our team members have the knowledge and expertise they need to excel in their roles.
• Family-Owned Values: As a family and veteran owned business, we prioritize the well-being and success of our team members. When you join Cline's Air Conditioning, you're not just an employee - you're part of our family, and we'll do everything we can to support you in your career journey.

OUR MISSION:Setting the standard in the HVAC industry by delivering unparalleled quality, technology, and customer service excellence.
OUR VISION:To be the undisputed household name for HVAC excellence in Spokane and Coeur d’Alene.
OUR CORE VALUES:

• Inspirational: Everything we do is bigger than us. We show up to work not just for ourselves but to impact our team, create the best solutions for our customers, and chase our full potential.
• Disciplined: We do what we say we are going to do. No exceptions. We train every day to continue learning and growing.
• Accountable: We hold ourselves and our team accountable because true growth doesn’t happen by accident. Extreme accountability leads to extraordinary results.
• Transparent: We have big goals and move quickly. Our team operates with transparency to prioritize the work that gets us closer to those goals.
• Aligned: We hire growth-oriented individuals because our business can’t grow if our people aren’t growing. We align our business goals with every team member’s personal, professional, and financial goals—when our team wins, the company wins.
• GSD: We get sh*t done.

About Cline's Heating and Air:

Cline’s Heating and Air is a veteran-owned HVAC leader serving Spokane and North Idaho since 1988. Founded by the Cline family on a bedrock of integrity and a promise to “fix what others only replace” we’ve built deep community roots and a reputation for top-tier workmanship—you’ve likely seen our technicians at parts and supply houses. In May 2024, the Boston family acquired Cline’s, tripling our size within the first year while keeping our vision, mission, and core values intact. Today, we invest in our people with competitive wages, ongoing certification training, and clear career paths so every team member can excel. As we press forward to become the undisputed authority in local HVAC services, we’re looking for skilled, dependable professionals who share our commitment to excellence and community. Join us and help shape the next chapter of Cline’s Heating and Air.