Collections Specialist

Our client is a collaborative, growth-oriented organization committed to financial excellence and strong customer relationships. Headquartered in Jersey City, the company provides a fast-paced environment where detail-oriented professionals can succeed. They value teamwork, accountability, and efficiency, while offering competitive compensation, comprehensive benefits, and opportunities for career development. They are now looking for a Collections Specialist .

Salary / Hourly Rate :

$65k - $75k

Position Overview

The Collections Specialist is a proactive, detail-oriented, and analytical professional responsible for managing customer accounts and driving timely collections. This onsite role in Jersey City offers the opportunity to work in a fast-paced, collaborative environment where you’ll monitor outstanding balances, resolve billing discrepancies, and maintain strong customer relationships. The ideal candidate will be results-driven, organized, and skilled in both communication and financial analysis.

Responsibilities of the Collections Specialist :

• Manage customer accounts to identify overdue payments and outstanding balances.
• Reconcile accounts and issue regular notices in alignment with the collections team.
• Investigate and resolve billing discrepancies and payment issues.
• Respond professionally to customer inquiries regarding invoices, payment terms, and account status.
• Collaborate with Sales and Customer Service teams to resolve issues and accelerate collections.
• Apply financial policies and procedures to ensure compliance with company guidelines.
• Maintain and update customer database.
• Generate accurate reporting and analysis of collections performance.
• Assist in implementing process improvements to enhance collections efficiency.

Required Experience / Skills for the Collections Specialist :

Education Requirements :

Benefits :