Career Renew is recruiting for one of its clients a Customer Experience - Fintech - this is a fully remote role for US-based candidates. Salary range: 100-150K USD yearly plus benefits plus equity.
We are transforming financial access for Americans by building credit pathways for people traditionally excluded from the financial system. We've grown revenue 20x in three years while staying profitable and cash flow positive.
Join a lean high-performing team of 28 people scaling to 30+ by year-end. You'll work directly with technical founders from Plaid and Google/Yahoo who prioritize low ego and high impact culture.
This Customer Experience role blends AI system building with direct customer support. You'll train chatbots handle 30k+ monthly contacts while solving complex financial issues for real people building credit.
We are looking for a Customer Experience professional with 4+ years of experience to join our early-stage, high-growth fintech startup. The ideal candidate is a scrappy, autonomous, and empathetic problem-solver with a strong technical aptitude and a builder mentality. We are hiring for this role to help us scale our support operations by improving our AI-powered systems, managing our transition to a new CX platform, and handling complex customer issues directly. This is an intense, high-ownership role with a significant opportunity for impact and growth.
4+ years of experience at a high-growth consumer startup focused on customer experience. (Mandatory) Experience in a high-volume, B2C customer-facing role. (Mandatory) Experience at an early-stage, scrappy startup environment. (Mandatory) Professional experience in the Fintech industry. (Nice-to-have) Experience building or training AI chatbots in a professional setting. (Mandatory) Familiarity with SQL for data analysis. (Nice-to-have) Demonstrated experience with building via AI (Mandatory) High autonomy and empathy for customers in financial difficulty. (Mandatory)
Customer Experience - Fintech • New York, NY, United States
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Experience Owner - Digital Assets & Tokenized Payments.The Experience Owner - Digital Assets & Tokenized Payments plays a hands - on role in building and commercializing Citizens' digital asset, st... Show more
About the job Client Experience Manager.This fully remote role combines client service, operations coordination, and process management.Its ideal for a self-motivated professional who enjoys managi... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Career Renew is recruiting for one of its clients a Customer Experience - Fintech - this is a fully remote role for US-based candidates.Salary range: 100-150K USD yearly plus benefits plus equity.W... Show more
Red Bank Veterinary Hospital (RBVH) proudly opened its new, state-of-the-art facility in May 2024—an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls locatio... Show more
The American Survey is open for participants nationwide.No skills or experience required – just your honest input.Flexible, remote, and rewarding. Show more
Customer Experience Representative (French Bilingual).At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities.We offer a rewarding and in... Show more
DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own ... Show more
Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and enterprises use micro1 to train models and build reliable AI agents th... Show more
Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions.Macy's 4th of July Fireworks, and the wonder of... Show more
Intellibus is seeking a Technical Delivery Leader in New York City to drive execution across multiple engineering teams, ensuring successful delivery of complex fintech platforms.This role requires... Show more
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today - ServiceNow stands as a global market ... Show more
Vice President Of Product Experience.We are seeking a results driven, e-commerce Vice President of Product Experience to join our Digital Channels team.This role owns the Chase Travel homepage expe... Show more
The Customer Experience (CX) Data & Insights Analyst plays a critical role in transforming customer feedback, operational data, and competitive benchmarks into clear, actionable insight that drives... Show more
The Customer Experience Manager plays a central role in supporting the human-centered relationships cultivated daily by client advisors in the stores, by corporate team members, and by the Cucinell... Show more
Join our partner, a global leader in the consumer goods industry, renowned for shaping trends and delivering exceptional experiences worldwide.This is an incredible opportunity to leverage your exp... Show more
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:.PBM) solutions to self-insured employers,.Enterprise H... Show more
New+York+NY+USA+10018) • Reception Services.ThePart-Time Client Experience Navigator(Navigator) will greet and welcome everyone who comes to GMHC.The Navigator will have exceptional conflict resolu... Show more
Head Of Channels & Platforms – Digital & Client Experience.Working at Citi is far more than just a job.A career with us means joining a team of more than 230,000 dedicated people from around the gl... Show more
