Role : Client Advisor
Reporting to : Assistant Store Manager or Store Director
Position Overview
As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, build lasting client relationships, and achieve sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brands heritage.
Key Responsibilities
Client Experience & Sales
- Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
- Master the BVLGARI Selling Ceremony, tailoring the approach to each clients needs, lifestyle, and motivations.
- Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
- Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
- Drive high-end sales by curating premium, exclusive experiences for top-tier clients.
Client Relationship Management
Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.Utilize CRM tools and data-driven insights to engage, track, and retain clientele.Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagementsBoutique Operations
Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.Participate in inventory control, visual merchandising, and product replenishment.Support boutique opening and closing procedures, ensuring daily readiness.Assist with special projects, high-profile client requests, and operational needsYour Profile
Proven success in luxury retail , with a strong record of meeting and exceeding sales targets.Expertise in engaging high-net-worth clients and executing sophisticated sales interactions.Fluency in luxury storytellingpassionate about craftsmanship, design, and brand heritage.Exceptional interpersonal skillsconfident, engaging, and adaptable to a diverse clientele.Proactive, self-motivated, and results-driven, with an entrepreneurial spirit.Tech-savvy, proficient in CRM software and digital clienteling tools.Multi-lingual skills are a plus to cater to an international clientele passionate about luxury craftsmanship and brand storytelling.Self-motivated, results-driven, and proactive.Tech-savvy, with CRM and digital clienteling proficiency.Being Multilingual is a plus when serving a global clientele.What We Offer
BVLGARI offers a competitive compensation package that includes :Base salary + performance-based commission and moreComprehensive benefits : medical, financial, and paid time off, including 401(k) eligibilityExclusive employee perks, including luxury product discounts and training opportunitiesBVLGARI is an equal-opportunity employer and celebrates diversity in the workplace.
For Internal Candidates
We are excited to see LVMH talents exploring opportunities within BVLGARI! If you are interested in this role, please :
Contact your direct manager to discuss your career growth.Reach out to your HR Business Partner (HRBP) for guidance on the internal mobility process.We value your dedication to the LVMH family and look forward to supporting your career journey with BVLGARI