Technical Enablement Lab Manager

A company is looking for a Solutions Engineer / Lab Manager to oversee partner demo lab environments and enhance technical enablement.

Key Responsibilities

Manage and maintain virtual lab environments for various Zoom products

Create and update documentation for lab processes and troubleshooting

Monitor lab usage and optimize automation opportunities for efficiency

Required Qualifications

Strong technical aptitude with experience in Zoom products and virtual environments

Proven project management skills and ability to work with cross-functional teams

Experience in technical education and partner ecosystems

Data-driven mindset with experience in operational metrics

Familiarity with LMS platforms and enablement tools