Technical Writer

Overview

At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you want. You can be creative. Strategic. Persuasive. Influential. Mechanical marvel. Customer service authority. Meticulous. A closer. A futurist.

You'll be challenged and rewarded. Improve our customers' packaging performance and efficiency every day. Help build the future of packaging automation. We're proud of that and hope you will be too.

Modern is looking for a Technical Writer to create, develop, write, and edit material for manuals, reports, briefs, proposals, instruction books, catalogs, and related technical and administrative publications.

Responsibilities

• Write and edit technical documents including reference manuals and product manuals.
• Write and edit procedural documentation such as user guides and one page lessons.
• Revise published materials based on redlines and recommended revisions from supervisor or others.
• Work under the supervisor's direction to obtain necessary information for daily tasks.
• Create parts and operational manual for legacy equipment using bill of materials, assembly drawings and research.
• Revise manuals when conversions or upgrades occur.
• Gather feedback from customers, engineers, manufacturing, and field service to improve technical documents.
• Assess the audience needs for whom the technical and procedural documentation is intended; adjust tone and technical terms used to meet those needs and to ensure understanding.
• Help revise PowerPoint presentations for management within ProMach.
• Organize material and complete documentation assignments according to set standards regarding timeline, order, clarity, style, and terminology.
• Take video footage of each machine running in a simulated production mode, prior to machine shipment.
• Take photographs of equipment on shop floor for record keeping and documentation purposes.
• Create machine-specific videos based on individual requests from the Sales or Marketing Department; these videos can include graphics, design work, audio, as well as narration.
• Support other Company initiatives such as team boards, 5S documentation, and safety video editing.
• Update and record all machine checklists including the electrical data sheets supplied by Manufacturing; maintain records and files of work following ProMach standards and procedures.

What's in it for you?

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical / dental and well-being programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits — you are eligible on your first day of employment! The compensation range for this position is $80,000 - $100,000.

Qualifications

Equal Opportunity Employer. Pro Mach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. Reasonable accommodation is available for applicants with disabilities. Please contact us to request accommodation.

Pro Mach, Inc. is committed to providing a diverse and inclusive workplace. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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