Practice Director, Project Management (IT Hardware & Services)
- Full-time
About the role
The Practice Director manages the fulfillment of billable engagements and maintaining project profitability for the practice within a region. The Practice Director will also provide pre and post-sales support to our Sales Team and strategize new ways to expand the business. This position is an office-based position; Practice Directors either work remotely from a home office or are assigned space at their local office.
Salary range : $180K - $190K USD + Bonus
What you'll be doing
- Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
- Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
- Customer Relationship Management :
Serve as the primary services contact for major customers, ensuring alignment with business
Develop strategies to support Sales in identifying new opportunities, driving account growth, and expanding service offerings through upselling and cross-selling
Oversee a team of program managers, fostering a culture of excellence and ensuring the achievement of business goals
Utilize data-driven insights to track account performance and recommend improvements
Engage with senior executives to present strategic initiatives and ensure alignment at all levels
Function as a team player as well as a team leader.
Support sales team on proposal and solutions to customers.
Ensure all projects are properly scheduled and managed.
Utilize a logical problem-solving approach and clearly communicate the situation and proposed solution to the customer and to project and / or practice management.
Develop and maintain skill set and product knowledge to maximize your value and to deliver quality services to our customers. This includes attaining designated certification requirements and attending product-specific training, reviewing technical literature, and obtaining hands-on experience.
Coordinate with Regional Directors of Engineering and National Practice Director on scheduling of local resources to facilitate quick response to engineering needs in other regions.
What you have
What you can expect
There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com / us
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