Sr. Principal Voice Engineer - R10208400-5

Overview

Join to apply for the Sr. Principal Voice Engineer - R10208400-5 role at Northrop Grumman

RELOCATION ASSISTANCE : No relocation assistance available

CLEARANCE TYPE : Secret

TRAVEL : Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Key Responsibilities

• Design and implement Cisco voice solutions, including VoIP, VTC, VQ, CMS, Jabber, and other unified communications systems.
• Develop and maintain complex dial plans, route patterns, translation patterns, route lists, groups and calling search spaces.
• Configure and troubleshoot Cisco Unified Border Element (CUBE) routers for SIP trunking and inter-site voice routing.
• Support and troubleshoot video teleconferencing (VTC) systems, including Cisco Telepresence, Room Kits, and integration with third-party platforms.
• Monitor and optimize voice / video quality using tools like Cisco VQM, RTMT, and third-party monitoring platforms.
• Perform routine system upgrades, patches, and backups for UC platforms.
• Troubleshoot and resolve complex voice-related issues in a timely manner.
• Manage UCCX for multiple teams.
• Collaborate with cross-functional teams to integrate voice solutions with existing systems.
• Provide technical support and training to end-users and IT staff.
• Stay updated with the latest industry trends and technologies related to voice communications.

Additional Duties

Basic Qualifications

Preferred Qualifications

Primary Level Salary Range : $107,800.00 - $187,300.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and / or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http : / / www.northropgrumman.com / EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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