Program Management

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Company parties

Competitive salary

Health insurance

Training & development

Vision insurance

Wipro Givon USA has an exciting new opportunity for a Program Manager to join our team. This position serves as the primary contact, internally and externally, for the overall execution of assigned program(s). This position manages the life cycle of assigned program(s) and the attainment of internal company targets including Sales, EBIT, Inventory Management, On-Time Delivery, and Quality.

Company Benefits - Why work with Wipro Givon

• Competitive Pay - $80,000 - $110,000
• Excellent Health, Dental, and Vision options
• Paid Time Off and Company Paid Holidays
• Company Paid Life Insurance
• 401k with Company Match
• Supplement Insurance Options
• Onsite Employee Events

Abilities - Are you a good fit :

• Knowledge of aerospace commercial, defense, government standards and specifications is highly desirable
• Proven history of successful program management with a strong customer focus
• Excellent skills in leadership, decision-making, customer service, issue resolution, organization and prioritization and team work
• Strong analytical and problem-solving skills and the ability to communicate results, needs, and proactive solutions across functional areas and various levels of management
• Ability to manage multiple projects with competing deadlines
• Strong verbal and written communication skills and the ability to work cooperatively with others
• Excellent in negotiations and conflict resolution
• High attention to detail
• Experience with manufacturing processes, quality control, and supply chain dynamics
• Experience in working with MRP / ERP systems
• Proficiency in Microsoft Office Suite and other PC based office tools

Job Duties and Responsibilities - What will you do daily :

• Serves as primary contact for customers of assigned program(s) and manages customer relationship as it pertains to daily operations and long-term strategy
• Synthesize business information and data, and formulate into cohesive communicative deliverables to the customer
• Plan and organize customer meetings; lead presentations and program reviews
• Act as a liaison between the customer the internal cross-functional team to ensure positive and proactive communications
• Responsible for managing progress, identifying and troubleshooting bottlenecks, collecting status, communicating changes and urgent needs, and facilitating cross-functional cooperation to drive internal goals and meet customer requirements
• Coordinate with supervision and production area personnel, as required, to prepare, deliver, and distribute parts within the facility, to other Wipro facilities as well as to and from customers and suppliers
• Work with team members to identify and prioritize expedited requests and ensure coordination of materials and bin stock for delivery to users as required
• Support customer with risk assessment and mitigation plans; Coordinate work-around and expediting plans internally and communicate progress with team members, customer, and management
• Responsible for contract review and management; responsible for providing guidance and feedback across leadership and departments in regards contract changes. Proactively manage contractual expirations, continuations, etc. Identify and manage cost issues to meet expected program margins, and manage recovery plans as needed.
• Manages overall customer demand releases to ensure adherence to contract requirements
• Manages any customer schedule change requests (acceleration or deceleration) by coordinating internally to ensure changes support internal and contractual requirements
• Program ownership of sales forecasting and coordination with planning for evaluating future prospects and level loading existing demand
• Reviews and evaluates technical and business aspects of customer requests for proposals and / or change requests
• Ensures changes in scope are thoroughly documented and approved through the standardized change management process
• Coordinates with engineering, supply chain, quality and operations to assure engineering and programming are developed to meet customer specifications
• Work with Business Development and Division Contract team to negotiate contract terms and conditions
• Coordinate with New Product Implementation team during program start-up to develop and communicate program first lot tracking plan
• May occasionally perform special projects, including new part introductions and improvement initiatives
• Ensures programs follow commercial, defense, government standards and specifications as applicable
• Facilitates payment collections as necessary
• Reviews and coaches the work of other team members
• Conduct "lessons learned" activities and provide process improvement feedback internally and to customer