Technology Engineer Lead

Locations : Hybrid at Phoenix, AZ

Requried Skills :

• Possess a breadth and depth of technical and management knowledge
• Continuous improvement mindset, always looking for opportunities to streamline, routinize, or automate
• Working knowledge across technology the following support areas :
• Server : Administration and troubleshooting in Linux and Windows as well as patching and basic scripting skills (PowerShell, Bash)
• Storage : CIFS / NFS, Linux and Windows scripting, DPA reporting, Avamar and Data Domain administration, and solid understanding of Windows and Linux environments
• Middleware : Linux, Windows, WebSphere, Apache, IIS, WebLogic and Tomcat
• Mainframes : JCL, CICS SYSPLEX
• Networking : Strong understanding of the network protocols and OSI Model, as well as Network+ Certification
• Workflow and Knowledge Management : ServiceNow
• Collaboration Tools : TrueSight, Jira, and Confluence
• ITIL fundamentals
• Familiarity with Problem Management, Change Management, Release Management, Event Management, and Incident Management