Talent.com
Patient Care Manager
Patient Care ManagerGentiva Hospice • Winston Salem, NC, United States
Patient Care Manager

Patient Care Manager

Gentiva Hospice • Winston Salem, NC, United States
30+ days ago
Job type
  • Full-time
Job description

Overview :

Are you ready to lead compassionate care that truly makes a difference?

Do you thrive in a leadership role where clinical excellence meets heart? If so, you could be the next Hospice Patient Care Manager on our team.

At Gentiva Hospice, we believe every day is an opportunity to make care more personal and life more comfortable. As a Patient Care Manager, you'll play a vital leadership role in guiding our hospice team, overseeing patient care, and ensuring we deliver the highest quality support with dignity, grace, and compassion.

As a Hospice Patient Care Manager, You Will :

  • Report directly to the Executive Director, Administrator, or Senior Patient Care Manager
  • Oversee and direct patient care services to ensure the delivery of high-quality hospice care
  • Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority
  • Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
  • Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
  • Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
  • Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
  • Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

About You :

Qualifications – What You’ll Bring :

  • Current RN license in the state of employment
  • Graduate of an accredited nursing program
  • Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting
  • Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)
  • Knowledge and compassion for terminally ill patients and their families
  • Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds
  • Strong interpersonal, organizational, and leadership skills
  • Competency in clinical documentation and technology systems
  • Preferred Qualifications (Not Required) :

  • Bachelor of Science in Nursing (BSN)
  • Previous leadership, team management, or supervisory experience in hospice or home health
  • Familiarity with EMR systems and telehealth platforms
  • Certification in Hospice and Palliative Nursing (CHPN)
  • We Offer : Why Join Us?

    We are a national leader in home-based care with more than 430 locations across 36 states. At Gentiva Hospice, we provide more than just care—we build trusting relationships with our patients and teammates.

    Benefits for All Hospice Associates (Full-Time & Per Diem) :

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund
  • Additional Full-Time Benefits :

  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
  • Ready to Join a Team That Cares?

    Apply today and help us lead the way in delivering hospice care that truly matters.

    Legalese :

  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace
  • Keywords : patient care manager RN, hospice RN supervisor, hospice leadership, registered nurse manager, hospice nurse jobs, nurse leader, hospice case management, home health manager, end-of-life care leadership

    Location : Gentiva Hospice Our Company :

    At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

    Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

    Our nationwide reach is powered by a family of trusted brands that include :

  • Hospice care :  Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
  • Palliative care :  Empatia Palliative Care, Emerald Coast Palliative Care
  • Home health care :  Heartland Home Health
  • Advanced illness management :  Illumia Health
  • With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

    Create a job alert for this search

    Patient Care Manager • Winston Salem, NC, United States

    Related jobs
    Patient Care Manager

    Patient Care Manager

    Gentiva Hospice • Thomasville, NC, United States
    Full-time
    Are you ready to lead compassionate care that truly makes a difference?.Do you thrive in a leadership role where clinical excellence meets heart? If so, you could be the next Hospice Patient Care M...Show more
    Last updated: 30+ days ago • Promoted
    Manager of Care Management

    Manager of Care Management

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Manager, Care Management.Key Responsibilities Manage and develop a team of Team Leads and Care Coordinators, ensuring high-quality patient-centric care Oversee operati...Show more
    Last updated: 3 days ago • Promoted
    Clinical Appeals Care Coordinator RN

    Clinical Appeals Care Coordinator RN

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Care Coordinator - Clinical Appeals RN.Key Responsibilities Perform medical necessity reviews for inpatient, outpatient, and retrospective cases to ensure compliance wi...Show more
    Last updated: 4 days ago • Promoted
    Case Manager

    Case Manager

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Case Manager to manage patient cases throughout the treatment journey.Key Responsibilities Serve as a single point of contact for patients, caregivers, and healthcare p...Show more
    Last updated: 30+ days ago • Promoted
    Managed Care Follow Up Specialist

    Managed Care Follow Up Specialist

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Managed Care Follow Up Specialist.Key Responsibilities Monitor and track the status of submitted reconsiderations, appeals, and disputes Review outstanding hospital re...Show more
    Last updated: 4 days ago • Promoted
    Care Manager - LP (Rowan County)

    Care Manager - LP (Rowan County)

    Vaya Health • Salisbury, NC, United States
    Full-time
    Remote - must live in or near Rowan County, North Carolina.The position must live in North Carolina or within 40 miles of the North Carolina border. The Care Manager Licensed Professional ("Care Man...Show more
    Last updated: 30+ days ago • Promoted
    Patient Care Coordinator

    Patient Care Coordinator

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Patient Care Coordinator.Key Responsibilities Manage requests for services from members and providers, coordinating care needs Follow up on referrals and prior authori...Show more
    Last updated: 30+ days ago • Promoted
    Clinical Coordinator Manager

    Clinical Coordinator Manager

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Clinical Coordinator Department Manager.Key Responsibilities Lead and develop the Clinical Coordination team to ensure high standards of accuracy and accountability En...Show more
    Last updated: 2 days ago • Promoted
    Facilities Coordinator

    Facilities Coordinator

    Health Systems Management • Winston-Salem, NC, US
    Full-time
    Certified Clinical Hemodialysis Technician).Certified Hemodialysis Technologist / Technician) .Patient Care Technician (PCT) . Patient Care Technicians (PCTs) at Health Systems Management support and ...Show more
    Last updated: 19 hours ago • Promoted • New!
    Lead Care Manager

    Lead Care Manager

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Case Manager.Key Responsibilities Assess member needs across various health and social domains and oversee the development of client care plans Connect clients to nece...Show more
    Last updated: 30+ days ago • Promoted
    Managed Care Payer Manager

    Managed Care Payer Manager

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Managed Care Payer Manager.Key Responsibilities Research, review, and interpret Insurance Provider Manuals and reimbursement rates Consult with revenue cycle stakehold...Show more
    Last updated: 30+ days ago • Promoted
    Clinical Care Manager

    Clinical Care Manager

    Angels of Care Pediatric Home Health • Kernersville, NC, US
    Full-time
    Anticipated Salary Range : $79K+ This role includes field days (for staff supervision and oversight of patient care) and office days. Administrative tasks on field days can generally be completed off...Show more
    Last updated: 30+ days ago • Promoted
    Healthcare Product Delivery Manager

    Healthcare Product Delivery Manager

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Product Delivery Manager in the healthcare sector focused on Medicaid and Medicare.Key Responsibilities Drive end-to-end delivery of high-impact healthcare projects mod...Show more
    Last updated: 15 days ago • Promoted
    Manager Patient Financial Services

    Manager Patient Financial Services

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Manager of Patient Financial Services.Key Responsibilities Oversee daily operations of billing, follow-up, denial management, and collections Coordinate with facilitie...Show more
    Last updated: 4 days ago • Promoted
    Home Health Registered Nurse Case Manager

    Home Health Registered Nurse Case Manager

    Well Care Home Health of the Triad, Inc. • High Point, NC, US
    Full-time
    Quick Apply
    Assesses, interprets, plans, implements and evaluates patients according to the patient’s age and diagnosis.Effectively and efficiently manages the care of a caseload of patients and coordinates ca...Show more
    Last updated: 30+ days ago
    Care Team Operations Coordinator

    Care Team Operations Coordinator

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for an Operations Coordinator.Key Responsibilities Process device and supply orders Input A1C test results into patient records Alert care team members when Telehealth visi...Show more
    Last updated: 1 day ago • Promoted
    Patient Account Representative

    Patient Account Representative

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Patient Account Representative responsible for collections, account follow-up, and billing allowance posting. Key Responsibilities Follow up with payers to ensure timely...Show more
    Last updated: 30+ days ago • Promoted
    Registered Nurse Case Manager

    Registered Nurse Case Manager

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Nurse Case Manager - Maternity (must be bilingual in Haitian Creole).Key Responsibilities Assess members' needs and develop individualized care plans Monitor care plan...Show more
    Last updated: 30+ days ago • Promoted