Field Staff Operations Manager

Field Staff Operations Manager

Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the "Exhilaration of Discovery".

The field staff operations manager oversees the operational needs and tools for the field staff and works to create systems and protocols for managing our expedition operations. This position directly manages the expedition equipment specialist and works in conjunction with this person and the expedition development (product) team to innovate and constantly improve our operations. The field staff operations manager will spend 70 100 days per year traveling to ships, training staff, and mentoring expedition leaders, while occasionally filling in as expedition leader.

Expedition Operations

• Oversee need for and use of new equipment (i.e. cross-country skis, stand-up paddleboards, kayaks)
• Develop and refine protocols as needed for activities like cross-country skiing, bear safety, stand-up paddleboarding (sup), zodiac driving, and rifle training (arctic only).
• Develop and implement operations-based training for field staff.
• Work with marine operations and compliance to disseminate guidelines and protocols to the fleet.
• Help create safety videos for ship operations.
• Assist field staff coordinators to understand and disseminate information about destination requirements and training.
• Act as field staff department liaison for all vessels for shipyard.
• Manage expedition equipment specialist to ensure that all shipboard equipment is properly maintained and inventoried, and equipment is ordered efficiently.
• Work with expedition development to identify innovative tools for exploration.
• Work with IT to ensure all staff computers and cell phones are updated, functioning, and stored properly onboard.

Administrative

Qualifications

$78,000 - $83,000 a year

Annual bonus eligibility : 7.5%