Talent.com
Relationship Banker

Relationship Banker

Prevail BankStevens Point, WI, US
7 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Opportunity for advancement
  • Paid time off

Position Summary :

The Relationship Banker is part of the banks retail / consumer loan department. The primary responsibility is to help deepen customer relationships, attract additional customers and provide excellent customer service. This position is responsible for originating consumer loans and includes making credit decisions (within authority guidelines), overall credit quality, and fee income. In addition, this position will be responsible for opening new deposit accounts, including checking, savings and certificates of deposit and IRAs. As needed this position may be called on to support teller activity during peak times.

This position will also be responsible for completing sales activities to help attract new customers. These duties will include originating letters to be sent to customers and prospects, soliciting banking relationships, developing prospect lists, and other tasks as requested by the Branch Manager or Retail Manager.

Duties and Responsibilities

Loan Origination :

  • Responsible for generating consumer loans within guidelines set by bank policy and growth targets. This will include interviewing the customer and completing the loan application.
  • Authorize or recommend approval of consumer loans within authority guidelines.
  • Sales :

  • Responsible for retail product sales. This will include deepening account relationships with existing customers and soliciting prospects to the bank.
  • Responsibilities will include sales, cross-selling and referring customers and prospects to bank accounts. Goals will be set for production in these areas.
  • Deposit Accounts :

  • Assist customers with their account transaction needs. This includes deposits, withdrawals, and consumer loan inquiries.
  • Assist walk-in customers with their new account needs. This will include checking, savings, certificates and the IRAs. Provide teller services to customers as needed.
  • Understand the various products the bank offers and is able to explain the value of those products to customers.
  • Assist walk-in and phone customers with problems or service issues related to their account(s). Assist with quality issues related to deposit accounts, including tracking and communicating issues to staff and their supervisors.
  • Understand bank operational procedures related to retail delivery. This may include product functionality, account documentation, platform / operational issues, CIP procedures, etc.
  • Customer Service :

  • Perform paying and receiving functions for customers. This will include deposits, withdrawals, and transfers. Additionally, the Relationship Banker may sell cashier checks, money orders, gift cards, and help customers with additional related services.
  • Understand and comply with the related laws and compliance regulations that pertain. Examples include bank secrecy act, privacy, and funds availability policy.
  • Provide a high level of customer service. This includes understanding customer needs, as well as understanding the bank products offered.
  • Support customers with maintenance questions concerning their accounts. This will include address changes, check orders and the like.
  • Understands the importance of electronic delivery. Fully understands, utilizes, encourages and sells these products.
  • Must have competency using the online and mobile banking products, and the ability to trouble shoot common questions and concerns.
  • Other :

  • As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities.
  • Active involvement in the community.
  • Follow procedures and policies that ensure compliance with not only Bank policies and procedures, but also all applicable federal and state banking regulatory agency policies.
  • Comply with bank standards for attendance and hours of work.
  • Qualifications

    Education / Experience :

    High School diploma or equivalent, 2-year degree preferred. Two-three years customer service, teller experience preferred, or relevant experience. This job requires skills needed in a typical office environment. This includes computer skills as well as utilization of office equipment.

    Skills and Abilities :

    Adaptability :

  • Able to adjust quickly to different work situations; remain composed under pressure and in stressful situations.
  • Attention to Detail :

  • Regard for important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details.
  • Change Management :

  • Must embrace change and see change as opportunity. Must be willing to express and support management's ideas to affected staff.
  • Customer Orientation :

  • Respond sensitively to the needs and priorities of the customer; recognize and take appropriate action to meet their needs; establish an effective working relationship with customers to gain their respect and loyalty.
  • Oral / Written Communication :

  • The ability to express thoughts and ideas in a clear and concise manner, both orally and in written form to a variety of audiences and to all levels of staff.
  • Professionalism :

  • Project a positive image of the bank to all internal and external customers.
  • Retail Sales :

  • The potential to understand and effectively apply selling techniques to open, develop and close a sale; must be able to create interest in a product and actively cross-sell other products and services.
  • An overall understanding of bank products. This includes online, mobile, and electronic delivery products.
  • Time Management :

  • Ability to effectively manage ones time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks.
  • Team Player :

  • Must view oneself as part of an overall team. This includes supporting others throughout the entire bank to achieve the overall goals of the bank.
  • Working Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Travel :

    Valid drivers license required for travel to Bank offices, training sessions, customer meetings, Bank and community meetings, etc.

    Physical Requirements

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must regularly lift and / or move up to 10 pounds and occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception.

    Create a job alert for this search

    Relationship Banker • Stevens Point, WI, US

    Related jobs
    • Promoted
    Retail Relationship Banker

    Retail Relationship Banker

    BmoWausau, WI, US
    Part-time
    Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 13 days ago
    • Promoted
    Associate Banker

    Associate Banker

    BmoStevens Point, WI, US
    Part-time
    Part-time Role In Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border ProtectionHatley, Wisconsin, US
    Full-time +1
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Personal Trust Assistant

    Lead Personal Trust Assistant

    Associated Bank - CorpWausau, WI, United States
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show moreLast updated: 1 day ago
    • Promoted
    Customer Care Representative - 2nd Shift

    Customer Care Representative - 2nd Shift

    Associated Bank - CorpStevens Point, WI, United States
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show moreLast updated: 8 days ago
    • Promoted
    Customer Care Representative - Bilingual (English / Spanish)

    Customer Care Representative - Bilingual (English / Spanish)

    Associated Bank - CorpStevens Point, WI, United States
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show moreLast updated: 8 days ago
    • Promoted
    Licensed Sales Representative

    Licensed Sales Representative

    Sentry InsuranceStevens Point, Wisconsin, US
    Full-time
    This position quotes insurance policy premiums to incoming sales prospects while providing excellent customer service to new and existing customers. This position will report to a Sentry Office loca...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Care Representative (Full Time)

    Customer Care Representative (Full Time)

    Associated Bank - CorpStevens Point, WI, United States
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show moreLast updated: 2 days ago
    • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionBirnamwood, Wisconsin, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist - $2,550 per week

    Travel Physical Therapist - $2,550 per week

    SkyBridge Healthcare TherapyWild Rose, WI, United States
    Full-time
    SkyBridge Healthcare Therapy is seeking a travel Physical Therapist for a travel job in Wild Rose, Wisconsin.Job Description & Requirements. SkyBridge Healthcare is actively seeking a dedicated and ...Show moreLast updated: 30+ days ago
    • Promoted
    Personal Banker II

    Personal Banker II

    Nicolet National BankWausau, WI, United States
    Full-time
    At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we...Show moreLast updated: 30+ days ago
    • Promoted
    Community Banking Executive

    Community Banking Executive

    Old National BankStevens Point, WI, United States
    Full-time
    US-WI-Madison | US-WI-Milwaukee | US-WI-Stevens Point.Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deepl...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Account Executive - Remote

    Sales Account Executive - Remote

    Riverside PaymentsWausau, Wisconsin, US
    Remote
    Full-time
    Job Summary Riverside Payments is one of the largest and fastest growing merchant services companies in the nation.We give businesses the ability to accept debit and credit cards as a form of payme...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border ProtectionWild Rose, Wisconsin, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 12 days ago
    • Promoted
    Associate Sales Representative

    Associate Sales Representative

    CONMED CorporationWausau, WI, United States
    Full-time
    Advantage Medical is seeking an Orthopedic Associate Sales Rep to assist with selling the CONMED Ortho / Sports Medicine product line. In this role, you will be given the opportunity to assist sales p...Show moreLast updated: 14 days ago
    • Promoted
    Teller

    Teller

    Associated Bank - CorpWausau, WI, United States
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Commercial Banking Analyst - AI Trainer

    Remote Commercial Banking Analyst - AI Trainer

    Data AnnotationWausau, Wisconsin
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Representative

    Sales Representative

    Tommy's Express Car WashStevens Point, WI, US
    Full-time
    Business Development Representative (Independent Contractor).Tommy’s Express Car Wash.Territories : Wausau, Weston, Stevens Point & Eau Claire, WI. Compensation : Commission-based with uncap...Show moreLast updated: 20 days ago